Sr. Director, Operational Governance, Readiness, Standards

Key Responsibilities

• Own the enterprise OR program, gate framework, and sign-off governance to ensure consistent, evidence-based operational readiness across all campuses.
• Govern enterprise standards (SOPs, MOPs, EOPs), documentation lifecycle management, and Systems Integration operating models.
• Develop and execute comprehensive systems integration strategies and roadmaps aligned with organizational objectives.
• Lead cross-functional coordination across Engineering, Construction, Commissioning, Operations, and AI Infrastructure to reduce friction and improve accountability.
• Establish and govern the Systems Integration KPI framework, executive dashboards, and performance reporting for portfolio health visibility.
• Oversee operational data governance, metadata standards, and systems of record to support analytics and informed decision-making.
• Drive continuous improvement through portfolio performance reviews, lessons learned, root cause trends, and maturity assessments.
• Manage complex technical environments, ensuring seamless data flow and interoperability across enterprise platforms.
• Lead organizational change management, risk mitigation, and training programs for major system implementations.
• Build consensus among diverse stakeholders and manage relationships with external vendors and system integrators.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field; MBA or advanced degree preferred.
• 12+ years of progressive experience in systems integration or technical leadership, with 5+ years in senior management.
• Demonstrated success leading large-scale enterprise system implementations and change management programs.
• Relevant certifications such as PMP, ITIL, or Six Sigma are preferred.
• Experience with digital transformation initiatives and multi-site management.

Key Competencies

• Strategic Leadership: Vision setting, executive presence, and decision-making under uncertainty.
• Technical Acumen: Deep understanding of enterprise architecture, integration methodologies, cloud computing, and data governance.
• Analytical Thinking: Systems thinking, project management expertise, and a metrics-driven approach.
• Communication & Influence: Stakeholder management, conflict resolution, and the ability to communicate technical concepts to non-technical audiences.
• Business Acumen: Understanding of ROI analysis, business operations, and vendor management.

Reporting and Environment

• Reports to: VP of System Integration, DC Operations
• Remote environment
• Travel: Estimated 20-25%
• Availability: On-call support during critical implementations

Salary Range

$170,000 - $300,000 USD

Benefits

Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.