Sr Director, Operational Excellence, WSS

Core Responsibilities

• Design and execute a comprehensive lean continuous improvement strategy for WSS aligned with the business segment’s overall objectives and goals.
• Identify opportunities for process improvement across operational and transactional functions, such as supply chain, manufacturing, logistics, finance, and customer service.
• Apply lean methodologies and other process improvement techniques to analyze existing processes, identify root causes of inefficiencies, and develop solutions.
• Direct and oversee lean continuous improvement projects, ensuring effective project planning, execution, and monitoring.
• Lead and manage a team of global continuous improvement professionals, providing mentorship, guidance, and support.
• As a member of the global Operational Excellence leadership team, constantly seek and share best practices across all CI teams in all Xylem businesses.
• Serve on the business unit leadership team and communicate team accomplishments and achievement of CI productivity goals.
• Foster a culture of continuous improvement by promoting employee engagement, providing training opportunities, and recognizing and rewarding achievements.

Qualifications

• 10+ years of business experience in a global industrial company with a well-established management system; experience in service businesses preferred
• Bachelor’s Degree or equivalent experience in functional area of expertise
• Demonstrated success in leading significant change efforts across large organizations
• Proven lean continuous improvement expertise across both operational and transactional business areas
• Experience leading multiple, large projects across several geographies
• Ability to strategically partner with peers and leaders, and drive execution in the business
• Proficiency in coaching, people development and change management
• Subject matter expert for lean tools and methods (5S, value stream mapping continuous flow, material flow, strategy deployment, A3 thinking, problem solving, managing for daily improvement, etc.)
• Strong interpersonal, leadership, and executive communication skills
• Excellent overall business acumen and organizational savvy
• Propensity for identifying issues proactively, making decisions with incomplete information, and ability to manage ambiguity
• Ability to simplify and clarify complex and ambiguous problems
• Analytical and process thinking
• Strong analytical and process thinking skills
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