Sr. Director, Internal Audit
About Us
HighLevel is an AI-powered business operating system that supports SMBs across 150+ countries. It fuels community-driven growth rooted in real customer outcomes, generating over $7 billion in ecosystem value. Our People include over 2,000 team members globally, fostering a culture of speed, ownership, and innovation. We enable more than 1.5 billion messages, 200 million leads, and 20 million conversations each month for over 1 million businesses.
Role Overview
We are seeking a Sr. Director, Internal Audit to build and lead our internal audit function. Reporting to the Audit Committee with a dotted line to the CFO, you will initially operate as an independent contributor, with the opportunity to build a team as the function matures and the company grows.
Responsibilities
Develop and implement a comprehensive enterprise risk assessment process, including creating an enterprise risk heat map, which will be presented at least annually to the Senior Leadership team and the Audit Committee
Based on the enterprise risk assessment and in consultation with Senior Leadership and the Audit Committee, develop and execute a risk-based annual audit plan aligned with company objectives and regulatory requirements, including operational and compliance audits across all business functions
Coordinate with external auditors to optimize audit coverage and minimize duplication and disruption
Partner with Legal and the SOX Compliance function on matters requiring investigation from various reporting mechanisms (e.g. whistleblower hotline, SOX sub-certifications, etc)
Present audit findings, recommendations, and remediation progress to the CFO and Audit Committee
Partner with business leaders to identify control gaps and opportunities for process optimization and recommend scalable improvements
Monitor remediation efforts and validate closure of audit findings
Stay current on emerging risks, industry trends, and regulatory developments relevant to the technology sector
Develop internal audit policies, procedures, and methodologies to establish a scalable internal audit framework
Act as a strategic advisor to the Audit Committee and Senior Leadership on emerging risks, major strategic initiatives (international expansion, new product launches) and the risk implications of significant business model changes
Qualifications
Bachelor's degree in Accounting, Finance, Business, or related field
15+ years of progressive experience in internal audit, external audit, or risk management, with at least 3-5 years in a senior leadership capacity
CPA, CIA, CISA, or equivalent certification required
Experience in the technology industry strongly preferred
Experience in companies dealing with a high volume of transactions and settlement by credit cards preferred
Experience operating in public companies
Deep understanding of internal control frameworks (COSO, COBIT) and risk assessment methodologies
Familiarity with SOX 404 compliance requirements
Strong analytical, communication, and project management skills
Ability to work independently, manage competing priorities, and influence without direct authority
Experience with audit management software and data analytics tools a plus
What We Offer
Competitive compensation and equity
Opportunity to build a function from the ground up
Direct exposure to executive leadership and the Board
Pay
The salary range for this position is $249,000 - $316,000 annually. (Bonus Pay included)
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. We encourage you to review our Privacy Policy before submitting your application. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.