Sr Director & GM, Los Angeles

About the role

For our client, we are seeking a Sr Director & GM, Los Angeles to join the team of a leader in the Real Estate & Construction space. This senior leadership role will oversee a major market operation with accountability for both commercial and operational performance. The ideal candidate will bring strong general management experience, a customer-focused mindset, and the ability to balance growth, service quality, and profitability across multiple lines of business. This leader will partner closely with regional stakeholders while building a high-performing team and strengthening long-term customer relationships in the Los Angeles market. The role will require sound judgment, financial discipline, and a collaborative leadership style as the organization continues to deliver responsive service and operational excellence.

Responsibilities

• Lead the branch across new equipment, modernization, service, and repair, with responsibility for both sales and operations
• Drive overall business performance with a focus on sales, profitability, working capital, and orders
• Lead, develop, and retain a high-performing team while fostering an inclusive and collaborative culture
• Build a strong customer-centric culture focused on responsiveness, proactive engagement, and long-term relationships
• Drive customer retention while identifying service, repair, and modernization opportunities
• Develop strong relationships with customers across the Los Angeles market
• Make strategic and operational decisions while partnering closely with regional leadership

Qualifications

• 10+ years of elevator industry experience required
• Previous General Manager experience leading a large branch or business operation
• Experience across multiple lines of business, including both sales and operations
• Demonstrated experience driving financial, commercial, and operational performance
• Strong business and financial acumen with the ability to balance customer needs and business priorities
• Confident, collaborative leadership style with the ability to listen and understand an established organization before implementing change
• Strong customer relationship and communication skills
• Proven ability to develop and retain talent while leading a high-performing organization

Benefits

• 401(k) plan with generous company match and automatic retirement contribution
• Comprehensive medical, prescription drug, dental, and vision coverage from day one
• Three weeks paid vacation and paid company holidays
• Paid sick leave and wellness incentive programs
• Life insurance and disability coverage
• Voluntary benefits including legal, pet, home, and auto insurance
• Birth/adoption and parental leave benefits
• Adoption assistance and tuition reimbursement program
• Peer recognition and service anniversary awards, plus performance bonus opportunities

Compensation

$220,000 – $270,000 annually

Location

Los Angeles, CA — US-based candidates only; no visa sponsorship available