Sr. Director, Global Payment Network - Business Market Strategy
The Sr. Director of Payments Products sets and drives overall product go‑to‑market strategy, execution and commercialization across all global Payments products. This role is responsible for vision and advancement of definition and management of product‑related go‑to‑market activities from strategy to market readiness and launch in a fast‑paced, highly cross‑functional environment. The leader works with cross‑functional teams to set business commercialization strategies, ensures smooth commercialization, and continuously improves and automates channels and platforms for product documentation and training in a risk‑controlled environment. The organization creates product toolkits, collateral and training for Sales and end customers, fosters a culture of effective risk management, accountability, and risk awareness.
Responsibilities
- Develop strategic go‑to‑market strategies for a broad range of critical products with both domestic and international availability.
- Own go‑to‑market strategies and contribute to the development of Payments business goals.
- Prioritize product go‑to‑market roadmaps while balancing trade‑offs for effective market delivery.
- Drive customer value through well‑documented and communicated products.
- Collaborate internally within Payments to ensure products align with overall Payments goals and achieve successful launch objectives.
- Influence and make decisions to ensure work is prioritized and completed in the most value‑added order.
- Partner with client‑facing teams, product, operations and marketing stakeholders to set, prioritize, and deliver shared business goals.
- Create vision and strategies for capabilities that advance GTM product support and automation, including technology, access, and usability of the Product Library.
- Own commercialization and risk‑management processes, procedures and controls for the Product GTM function in Payment Services.
- Leverage market knowledge to proactively identify opportunities to improve user experiences and product adoption.
- Anticipate changes in marketplace, regulatory, and business needs and incorporate them into strategies.
- Work collaboratively with internal and external stakeholders to understand business, data, and product needs.
- Evaluate market and competitive trends.
Basic Qualifications
- Bachelor’s Degree or equivalent military experience.
- At least 8 years of Marketing experience.
- At least 5 years of Project Management experience.
- At least 3 years of experience in people leadership.
Preferred Qualifications
- Master’s degree or MBA.
- 10+ years of Marketing experience.
- 7+ years of Project Management experience.
- 5+ years of experience in people leadership.
- Experience as a Business Analyst.
- 1+ year of consulting experience.
- Product training experience in B2B Financial Services.
- People leadership experience.
- Experience with customer onboarding.
- Experience in Payments industry.
- Experience setting and managing go‑to‑market strategies.
- Product Management experience.
- Experience communicating and collaborating across cross‑functional teams.
- Experience with complex problem‑solving and stakeholder management.
Capital One will not sponsor a new applicant for employment authorization for this position.
Pay
Chicago, IL: $217,000 – $247,700; McLean, VA: $238,700 – $272,400; Richmond, VA: $217,000 – $247,700; Riverwoods, IL: $217,000 – $247,700. Candidates hired to work in other locations will receive the pay range associated with that location. This role is also eligible for performance‑based incentive compensation, which may include cash bonuses and/or long‑term incentives.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well‑being. Eligibility varies based on full‑ or part‑time status, exempt or non‑exempt status, and management level.