Sr. Director, Fraud Analytics and Strategy

About the Role

Corpay is seeking a Sr. Director, Fraud Analytics and Strategy to lead the end-to-end application and transaction fraud agenda for North America lending products within our US Risk division. This leader will own fraud analytics, policy, decision strategy, customer authentication, process design, technology roadmap, and implementation within the Risk IT framework. You will collaborate closely with Risk IT, Product, Operations, Customer Service, Sales, and external partners to build a scalable fraud management capability that reduces fraud losses while enabling responsible growth and protecting legitimate customers. This role also serves as the senior point of escalation for material fraud events, customer-impacting issues, and business partner concerns.

This is a player-coach role requiring strong leadership, business acumen, and deep technical and analytical expertise to lead and develop a team of fraud strategy and analytics professionals. Success will be measured across fraud loss performance, approval and authorization rates, false-positive declines, application completion, authentication success, manual review efficiency, early-life customer retention, control effectiveness, and delivery of the fraud technology roadmap. You will report directly to the VP, Risk Analytics.

Work Environment

This role is based in an office environment at our Brentwood, TN location. Corpay provides an assigned workspace, company-issued equipment, and remote access.

Responsibilities

• Build an end-to-end application fraud and authentication strategy, identifying control gaps and implementing layered defenses against first-party, identity, synthetic, velocity, and organized fraud.
• Modernize transaction fraud decisioning by owning the fraud platform, rules, models, and strategy to improve controls for account takeover, card-not-present fraud, compromised credentials, and emerging threats.
• Reduce customer friction by lowering false-positive declines, application abandonment, repeat verification, manual-review delays, and early-life attrition while maintaining fraud losses within risk appetite.
• Select and implement fraud technology, leading vendor selection, business cases, proofs of concept, implementation, and performance management across fraud, identity, authentication, and case-management solutions.
• Strengthen governance and escalation management by establishing fraud policies, decision rights, change controls, and rapid-response processes for attacks and significant business escalations.
• Turn analytics into action using monitoring, segmentation, testing, and early-warning indicators to identify fraud trends and implement measurable controls.
• Build a high-performing team and partner network by developing fraud talent and fostering strong partnerships across Operations, Customer Experience, Sales, Product, Technology, vendors, and industry partners.

Requirements

• Bachelor’s or Master’s degree in a quantitative, technical, or business discipline.
• 10+ years of fraud risk, strategy, analytics, payments risk, or decision science experience, including 5+ years leading teams.
• End-to-end experience across application and transaction fraud, including identity verification, authentication, account takeover, and payment authorization controls.
• Proven success developing and implementing fraud strategies, rules, models, and processes that reduce losses while improving approvals and customer experience.
• Experience owning fraud detection or decisioning platforms and partnering with technology teams through requirements, testing, deployment, change control, and monitoring.
• Experience selecting, implementing, and managing fraud, identity, data, or technology vendors.
• Strong analytical skills with large datasets and advanced SQL proficiency; experience with Python, SAS, or R is preferred.
• Strong understanding of the card and payment lifecycle, fraud operations, manual review, disputes, chargebacks, and related controls.
• Strong judgment, attention to detail, and ability to deliver accurate work in a fast-paced environment.

Preferred Qualifications

• Experience with commercial cards, charge cards, fleet cards, small-business lending, or B2B payments.
• Experience leading a fraud platform implementation, migration, or operating-model transformation.
• Experience developing risk-based authentication and identity strategies across the customer lifecycle.
• Exposure to fraud intelligence, consortium data, industry forums, or external fraud networks.

Benefits

• Medical, dental, and vision benefits available the first month after hire.
• Automatic enrollment into our 401k plan (subject to eligibility requirements).
• Virtual fitness classes offered company-wide.
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time.
• Employee discounts with major providers (e.g., wireless, gym, car rental).
• Philanthropic support with both local and national organizations.
• Fun culture with company-wide contests and prizes.

About Corpay

Corpay is a global technology organization leading the future of commercial payments. Our specialized payment solutions help businesses control, simplify, and secure payments for fuel, general payables, toll, and lodging expenses. Millions of people in over 80 countries use our solutions. We are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.