Jobs · Marketing · Florida

Sr. Director, Corporate Communications

Restaurant Brands International · Miami, FL · 1 wk ago
MarketingFull-time

Position Overview

RBI is seeking an exceptional Senior Director of Corporate Communications to serve as a strategic communications leader and trusted advisor to the company's most senior executives.

Key Responsibilities

  • Serve as the communications advisor to the CEO, Executive Chairman, and other senior leaders — on all matters related to corporate reputation, external messaging, and stakeholder communications.

  • Develop compelling executive narratives, talking points, speeches, op-eds, and written communications that reflect each leader's distinct voice and advance company priorities.

  • Prepare executives for high-stakes media interviews, analyst calls, and public appearances, including developing briefing books and coaching on message delivery.

  • Own and drive RBI's external corporate communications strategy, bringing fresh thinking to how the company tells its story — embracing a modern mix of channels and formats including long-form content, corporate social platforms, podcasts, and earned media to reach diverse audiences in compelling ways.

  • Lead media relations, cultivating and maintaining strong relationships with journalists and editors at top-tier business, financial, trade, and consumer media outlets.

  • Develop and execute a proactive earned media strategy that amplifies RBI's business momentum, leadership, and brand portfolio across global markets.

  • Manage reactive media inquiries with speed, accuracy, and judgment — including issues management and crisis communications when needed.

  • Own RBI's external social media presence, including the corporate LinkedIn strategy (content calendar, measurement, paid programs, and executive amplification).

  • Proactively identify and monitor potential reputational risks across the business, providing early warning and strategic guidance to leadership.

  • Lead communications for sensitive business issues including major corporate announcements, leadership transitions, restructurings, and industry controversies.

  • Partner with Legal and Investor Relations to ensure communications are coordinated, compliant, and consistent across internal and external audiences.

  • Own RBI's corporate communications infrastructure: press releases, media kits, b-roll, fact sheets, and the company's internal and external websites.

  • Manage major events and flagship experiences, ensuring every flagship moment is executed seamlessly and reinforces the company’s strategic priorities and ownership culture.

  • Support the development of RBI's employer brand presence in the external market through media placements, LinkedIn strategy, and thought leadership.

  • Collaborate with Marketing, Operations, Government Affairs, and Legal to ensure integrated, cross-functional communications on key initiatives.

  • Support communications for major company milestones: brand expansions, partnerships, acquisitions, product launches, and corporate announcements.

  • Manage and mentor a team of communications professionals, setting a high bar for quality, speed, and strategic thinking.

  • Establish clear workflows, processes, and measurement frameworks to ensure the team delivers with discipline and focus.

  • Produce and report on communications results (media coverage, share of voice, executive profile metrics, engagement) to inform planning and demonstrate impact.

  • Manage external agency and vendor relationships effectively and within budget.

Qualifications

  • Extensive experience in corporate communications, public relations, or a related field — with meaningful time spent in a senior in-house corporate environment.

  • Exceptional writer and editor: able to craft everything from a tight press statement to a longform CEO op-ed, with the ability to match an executive's voice authentically.

  • Strong established relationships with business, financial, and consumer media — and a track record of earning coverage that matters.

  • Proven experience advising C-suite executives and operating as a trusted, strategic partner at the most senior levels of an organization.

  • Deep experience in issues and crisis communications, with the judgment to act quickly and the steadiness to guide leadership through uncertainty.

  • Cross-functional collaboration: collaborative and cross-functional by nature — comfortable navigating matrixed organizations and building relationships across Legal, IR, People, Marketing, and brand teams.

  • Experience in financial communications and investor relations adjacent roles is a strong asset.

  • Quick service restaurant, CPG, or retail experience is an asset but not required.

  • Demonstrated executive altitude: a proven ability to work confidently alongside and advise top executives, earning trust and credibility at the most senior levels of an organization.

  • Strong financial acumen: comfortable with earnings materials, investor communications, and business performance narratives; able to translate financial results into compelling external stories.

  • Bachelor's degree in Communications, Journalism, Public Relations, or related field.

  • Ability to travel as needed to support executive events, media opportunities, and key company moments.

Key Competencies

  • Strategic communications leadership.

  • Executive influence & trusted advisor instincts.

  • Exceptional writing & editorial judgment.

  • Media relations depth & instincts.

  • Crisis & issues management.

  • Cross-functional collaboration.

  • High-pressure composure & judgment.

  • Team building & talent development.

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