Sr. Director, Clinical Operations Capabilities and Standards
Role Overview
The Sr. Director, Clinical Operations Capabilities and Standards will provide strategic leadership and oversight for foundational and centralized trial operations support towards cost-effective scalability of the Clinical Operations department.
Key Responsibilities
Establish, oversee, and grow Clinical Operations capability pillars that include Clinical Trial Planning and Analytics, Clinical Trial Operational Technologies, Vendor Alliance Management, Site Contracts & Payments, and Sample & Imaging Management Operations; including managing and developing staff within each pillar.
Act as the company subject-matter expert for clinical operations standards applied across the portfolio of Legend IND clinical trials.
Key Relationships
Closely works with all applicable internal cross-functional leaders and teams as well as external vendors for the clinical operations capability building and strengthening.
Requirements
Minimum degree requirements of a bachelor’s degree (BA, BS) in scientific or health care discipline. Advance Degree Preferred.
12+ years of progressive experience in pharmaceutical or biotechnology clinical operations, with demonstrated leadership responsibility across global clinical development programs.
Significant experience in establishing, scaling, or transforming centralized Clinical Operations capabilities, including one or more of the following:
- Clinical Trial Planning & Analytics / Feasibility
- Clinical Trial Operational Technologies (e.g., CTMS, eTMF, analytics platforms)
- Vendor Alliance Management
- Site Contracts and Investigator Payments
- Sample and Imaging Management Operations
Proven expertise in end-to-end clinical trial conduct, including early-phase through late-phase trials, with strong understanding of protocol development, feasibility, start-up, execution, and close-out.
Demonstrated strategic CRO and vendor oversight experience, including governance models, performance metrics, financial oversight, issue escalation, and continuous improvement.
Experience acting as a functional or enterprise-level clinical operations subject-matter expert, defining standards, operating models, and best practices applied across multiple studies or programs.
Strong background collaborating with Quality, Regulatory, Clinical Development, Data Management, Biostatistics, Medical Writing, Pharmacovigilance, Translational/Bioanalytical, Medical Affairs, Procurement, Legal and IT functions in a matrixed global environment.
Experience participating in and/or supporting regulatory authority interactions (e.g., FDA inspections) related to clinical operations processes, vendors, systems, or trial conduct is strongly preferred.
Demonstrated success leading, developing, and retaining high-performing teams, including functional leaders.
Willingness to travel as required (approximately 10%).
Deep knowledge of clinical trial operations frameworks, including industry best practices and regulatory expectations (ICH-GCP, FDA, and global health authorities).
Strong capability in clinical operations operating model design, including centralization, standardization, governance, and scalability.
Expertise in vendor and alliance management, including development of governance structures, KPI frameworks, financial oversight, and performance optimization.
Understanding of clinical trial sample, imaging, and data flows, with ability to design operational controls that reduce patient data risk, site burden, and cycle times.
Ability to translate portfolio-level strategy into executable clinical operations capabilities, standards, and guidance.
Proven strategic and critical thinking skills, with a data-driven mindset and ability to anticipate operational risks and mitigation strategies.
Strong experience developing, authoring, and governing clinical operations SOPs, standards, and guidance documents.
Exceptional communication, presentation, and stakeholder influence skills, with the ability to engage senior leadership and cross-functional teams.
High proficiency with clinical operations-relevant technologies and tools, including MS Office (Excel, PowerPoint, Word) and enterprise clinical systems; ability to leverage analytics for operational decision-making.