Director of Operations

Key Responsibilities

• Own end-to-end operations across Ben Greenfield LIFE and TRIUMPH Coaching under the LIFE Enterprise umbrella, products, programs, partnerships, and the systems that hold it all together.
• See the gaps before they become fires. Act without being asked. If something is broken or missing, you fix it or build it, you don't wait for a meeting to authorize it.
• Build, enforce, and continuously improve SOPs and operational infrastructure that can scale across a multi-vertical brand.
• Directly manage a blended team of full-time employees and contractors, setting expectations clearly, holding people accountable, and building real capability in the people around you.
• Serve as a true strategic partner to executive leadership, translating vision into operational plans and making sure execution actually follows.
• Own vendor and supplier relationships end-to-end: negotiation, performance management, compliance, and accountability.
• Lead resource allocation and budget oversight across operations, protecting quality while finding efficiency.
• Drive growth infrastructure across physical products, digital content, and coaching verticals, building ahead of demand, not in reaction to it.
• Own the metrics. Track what matters, surface what's off, and bring clear operational insight to leadership without being prompted.
• Drive growth infrastructure across physical products, digital content, and coaching verticals, building ahead of demand, not in reaction to it.
• Lead resource allocation and budget oversight across operations, protecting quality while finding efficiency.
• Drive growth infrastructure across physical products, digital content, and coaching verticals, building ahead of demand, not in reaction to it.
• Own the metrics. Track what matters, surface what's off, and bring clear operational insight to leadership without being prompted.

Qualifications

• 7+ years in operations, with at least 3 at a senior or director level, in health & wellness, consumer brands, media, or a high-growth DTC environment.
• You don't wait to be managed. You see what needs to be done, you do it, and you move on to the next thing. This is non-negotiable.
• You've led mixed teams, employees and contractors, and know how to get the best out of both without micromanaging either.
• You've built operational systems from scratch and scaled them. You know what good infrastructure looks like because you've built it.
• You're equally comfortable in a strategy conversation and in the weeds of a vendor dispute or process breakdown. The hat-switching doesn't throw you.
• Strong analytical instincts, you use data to drive decisions, not to confirm what you already assumed.
• A sharp communicator, with executives, with your team, and with external partners. You write clearly, speak directly, and don't bury the point.
• Genuinely believe in the mission. Optimizing human health, performance, and longevity isn't just a brand line to you, it's something you live.

Bonus Points

• If you have experience in the health, wellness, or biohacking space, as a brand operator.
• If you are familiar with Shopify, coaching platforms, and digital content operations.
• If you have experience managing remote-first, distributed teams across time zones.
• If you have prior work inside a personal brand or founder-led company at scale, you know what that environment actually feels like.

How to Apply

Submit your application materials through the linked form below. Include your resume and a straight answer to this question: what’s a real operational problem you’ve owned from broken to fixed? We want the specifics, and you’re welcome to answer in a short cover letter or a quick video. Apply here: https://bengreenfieldlife.com/director-ops