Sr. Director, Client Management
Cedar · New York, NY · 2 days ago
On-siteBusiness Development$145k–$170k/yrFull-time
Responsibilities
- Own and drive client strategy: Develop and execute tailored account strategies that align client goals with Cedar’s business objectives, ensuring long-term partnership success.
- Serve as a trusted advisor: Build strong, consultative relationships with C-suite and VP-level client stakeholders, understanding their business challenges and positioning Cedar’s solutions effectively.
- Leverage data and insights: Use analytics and storytelling to demonstrate value, identify optimization opportunities, and support renewals and expansions.
- Collaborate cross-functionally: Partner with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities.
- Influence and advocate: Navigate complex client organizations and internal teams to resolve issues, negotiate contracts, and drive outcomes that balance client needs and company goals.
- Represent Cedar leadership: Prepare executives for client engagements and ensure alignment across senior stakeholders internally and externally.
Requirements
Not specified.
Qualifications
- 7 - 10 years of experience in account management, sales, business development and/or consulting
- Proven track record of building VP-level and above relationships with health system partners
- Experience securing contract renewals and/or expansions
- Strong written and verbal communication skills
- Experience and strong interest in the healthcare tech industry
- Demonstrates a self-starter mentality
- Experience working with several internal partners across departments such as product, engineering, and marketing
Skills
- Self-starter mentality
- Experience working with several internal partners across departments such as product, engineering, and marketing
- Strong written and verbal communication skills
- Proven track record of building VP-level and above relationships with health system partners
- Experience securing contract renewals and/or expansions
- Experience in account management, sales, business development and/or consulting
- Ability to go deep to understand and speak to product capabilities
Benefits
- Competitive benefits and wellness package
- Unlimited PTO for vacation, sick and mental health days
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups
- Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources
Pay
Salary Range: $130,100 - $153,500
Schedule
Not specified.