Sr Dir, Global Sales Technology & Enablement

Key Responsibilities

• Lead Global Sales Technology Strategy
• Define and execute a global vision and roadmap for sales technology enablement
• Translate business priorities into clear, actionable requirements for tools and platforms
• Define role-based standards (“what good looks like”) for sellers, managers, and sales ops
• Ensure tools simplify and reinforce sales processes, embedding into real customer workflows
• Drive Adoption, Change & Value Realization
• Lead enterprise-wide efforts to drive sustained adoption and effective usage
• Embed tools into training, onboarding, coaching, and readiness programs
• Identify adoption gaps and friction points; lead targeted improvements
• Define and track value realization metrics (productivity, pipeline quality, seller experience)
• Own Governance & Product Management
• Establish and lead end-to-end business governance of sales tools
• Define global standards, guardrails, and prioritization frameworks with regional flexibility
• Manage a structured global backlog in partnership with Digital/IT and regional stakeholders
• Drive simplification and standardization, reducing fragmentation and manual workarounds
• Partner Across a Matrix Organization
• Serve as the primary business partner to Digital Technology for sales tools
• Align closely with Sales Leaders, Pricing, Finance, and Sales Ops
• Represent the voice of the seller, ensuring tools enable real-world selling and deal execution
• Influence stakeholders across regions to drive alignment and adoption without direct authority
• Deliver Performance & Continuous Improvement
• Define and track KPIs including adoption, usage quality, cycle time, data quality, and seller satisfaction
• Leverage analytics and insights to continuously optimize tools and processes
• Demonstrate measurable business impact to senior leadership
• Lead continuous improvement to move from tool deployment → consistent value delivery at scale

Success Measures

• Reduced time-to-productivity for new hires and role transitions
• Increased adoption and effective usage of global sales platforms (e.g., CRM)
• Measurable reduction in non-selling time (administration, manual processes, pricing clarification)
• Improved pipeline quality, deal velocity, and execution consistency
• Higher seller satisfaction and overall tool experience

Ideal Candidate Profile

• Experience 10–12+ years in sales, commercial excellence, sales operations, or sales technology roles
• Proven track record of driving digital adoption and commercial transformation
• Experience working closely with Digital technology on enterprise platforms (e.g., CRM, CPQ)
• Strong understanding of sales processes & technology, and commercial execution
• Deep experience in tool adoption, and enablement
• Data-driven mindset with ability to translate insights into action
• Ability to influence senior stakeholders and drive alignment globally
• Strong balance of strategy, execution, and operator mindset
• Organizational Scope
• Direct leadership of sales technology and enablement resources
• Global responsibility across Americas, EMEA, and APAC/China
• High visibility with Growth Leadership Team