Sr. Desktop Support

Job Title: Sr. Desktop Support Client: Private Equity Firm Location: Greenwich, CT- On-site 5 days/week Compensation: 120-130k + Bonus Summary We’re hiring an IT Associate to operate at the center of a high-performance private equity platform. This is a frontline operator responsible for ensuring that investment professionals can execute without friction. You will own IT operations for our Greenwich, CT office. The expectation is simple: solve problems fast, eliminate downtime, and continuously improve the environment. What You’ll Do Deliver white-glove, high-urgency support to investment professionals and executivesResolve issues in real time during deal execution, IC meetings, and external callsSupport and maintain a Mimecast environment.Ensure systems are stable, fast, and invisible to the end userMicrosoft 365 (Outlook, Excel, PowerPoint, Teams)Active Directory (identity and access management)Mimecast (email security)Zoom (mission-critical communications)Support adoption of AI across investment and operations teamsHelp professionals move faster on research, drafting, and internal workflowsExecute on office operations, expansions, and infrastructure initiativesTake full ownership of outcomes in a fast-moving, high-expectation environment Who You Are 4–6 years in IT support, systems, or infrastructure rolesExperience in private equity, financial services, or similarly demanding environments preferredStrong hands-on experience with:Microsoft 365, Active DirectoryMimecastZoomProven ability to support senior stakeholders under pressureOperates with urgency, accountability, and attention to detailCommunicates clearly and understands the business impact of technology Why This Role Work directly with investment professionals in a performance-driven environmentOwn IT operations for a key office while contributing firmwideBe part of a modern, AI-enabled technology stackOpportunity to build a reputation as a go-to operator in private equity IT This client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. This proactive measure minimizes potential risks and promotes a culture of integrity within the organization. Employer provides access to:Medical insurance for you and your familyDental insurance for you and your family401k