Sr. Design Specialist Cabinetry & Home Renovation

About the role

Own the Design Process: Lead cabinetry and home renovation projects from concept to completion. Use 2020 Design Live or similar software to develop layout plans, renderings, and product recommendations based on customer inputs, measurements, and needs. Be the Technical Expert: Educate customers on cabinetry construction types (framed vs. frameless), materials (MDF, plywood, solid wood), finishes (painted, stained, laminated), and specialty features (soft-close hinges, pull-outs, and more). Deliver Personalized Consultations: Whether it's in-store, virtual, or in-home, you'll meet customers where they are. You'll listen deeply, learn their style and renovation goals, and recommend functional, beautiful solutions tailored to their timeline and budget. Connect the Dots from Start to Finish: Develop floor plans, mood boards, 3D visuals, and complete product packages. You'll manage each project’s full lifecycle—from early design to final purchase—and offer support through post-order services to ensure a smooth renovation experience. Educate + Inspire: Stay ahead of design trends and new materials, bringing fresh ideas to every customer interaction. Help customers see how tile, flooring, kitchen, bath, and plumbing products can work together to create the space they’ve dreamed of. Leverage Design + Sales Tools: Use analytics and digital tools to build persuasive space plans, presentations, and shopping experiences that help grow the business while putting your creativity to work.

Responsibilities

Own the Design Process: Lead cabinetry and home renovation projects from concept to completion. Use 2020 Design Live or similar software to develop layout plans, renderings, and product recommendations based on customer inputs, measurements, and needs. Be the Technical Expert: Educate customers on cabinetry construction types (framed vs. frameless), materials (MDF, plywood, solid wood), finishes (painted, stained, laminated), and specialty features (soft-close hinges, pull-outs, and more). Deliver Personalized Consultations: Whether it's in-store, virtual, or in-home, you'll meet customers where they are. You'll listen deeply, learn their style and renovation goals, and recommend functional, beautiful solutions tailored to their timeline and budget. Connect the Dots from Start to Finish: Develop floor plans, mood boards, 3D visuals, and complete product packages. You'll manage each project’s full lifecycle—from early design to final purchase—and offer support through post-order services to ensure a smooth renovation experience. Educate + Inspire: Stay ahead of design trends and new materials, bringing fresh ideas to every customer interaction. Help customers see how tile, flooring, kitchen, bath, and plumbing products can work together to create the space they’ve dreamed of. Leverage Design + Sales Tools: Use analytics and digital tools to build persuasive space plans, presentations, and shopping experiences that help grow the business while putting your creativity to work.

Requirements

3+ years of experience in kitchen, bath, cabinetry, or home renovation design. Familiarity with 2020 Design Live or similar software. Track record of meeting or beating sales goals. Flexible schedule to accommodate retail hours. Bachelor’s degree or college diploma in a related field preferred, but experience and design sensibility are valued.

Qualifications

Design Experience: 3+ years of experience in kitchen, bath, cabinetry, or home renovation design. Technical Proficiency: Confidence working in 2020 Design software. Sales Know-How: Track record of meeting or beating sales goals. Flexible Schedule: Retail hours mean nights, weekends, and holidays. Educational Background: A Bachelor’s degree or college diploma in a related field is preferred, but your experience and design sensibility speak volumes.

Skills

Proactive problem-solver with a passion for design and sales. Expertise in cabinetry, bath, and kitchen design. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Experience with CRM/POS systems (like Salesforce) is a plus. Leadership and training experience. Professional certification (NKBA, NAHB, NARI, or KBDI) is a plus.

Benefits

*Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases. *Career Growth: Access professional development and advancement opportunities to help you grow with us. *Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day. *Time to Recharge: Start accruing paid time off immediately—because work-life balance matters. *401(k) with Company Match: We’ll match up to 4% to help you plan for your future. *Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way. *Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type. *Plus, get 10% off at our in-store restaurant. *Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family. *Assistance For Individuals With Disabilities: Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities.