Sr Demand Planner

Mesa, Arizona, USA

About the role

The Senior Demand Planner is responsible for developing, governing, and executing demand planning methodologies that support parts availability, service level objectives, and long-term supply chain performance for equipment fleets currently managed within CDK. This role serves as the organization's subject matter expert for fleet-based demand planning, leading the development of forecasting models, planning assumptions, and demand strategies for major components, rebuild programs, new product introductions, usage-driven demand, and high-risk inventory categories. The position partners closely with Service, Commercial, Supply Chain, and Inventory Planning teams to translate business requirements into actionable demand plans while supporting the design and implementation of future-state SAP S/4HANA planning capabilities. Additionally, the Senior Demand Planner leads a team of four Demand Planners.

Responsibilities

• Lead, coach, and develop a team of four Demand Planners by setting priorities, providing performance feedback, supporting professional development, and fostering a collaborative, high-performing team environment.
• Own the development, governance, and continuous improvement of demand planning methodologies, forecasting standards, and planning assumptions supporting enterprise service level and inventory objectives.
• Develop and execute demand plans supporting the equipment fleets currently managed within CDK, ensuring alignment with business priorities and customer service expectations.
• Lead the development and maintenance of planning methodologies for major component programs, rebuild activity, new product introductions (NPI), usage- and system-driven demand, strategic stocking initiatives, and high-risk or constrained inventory categories.
• Partner with Service, Commercial, and Supply Chain leadership to develop baseline demand forecasts and incremental ("adder") demand plans that support business growth and customer requirements.
• Build, maintain, and continuously improve forecasting models, analytical tools, and demand planning processes utilizing fleet population data, consumption trends, service demand, market drivers, and operational intelligence.
• Facilitate demand review processes and provide strategic recommendations regarding demand risks, inventory positioning, service level trade-offs, and supply chain opportunities.
• Collaborate with regional Inventory Planners to incorporate operational insights, customer demand signals, and market intelligence into enterprise demand planning models while ensuring alignment between strategic planning and inventory execution.
• Provide demand-driven business insights, scenario analysis, and risk assessments to support strategic decision-making by Supply Chain, Service, Commercial, and executive leadership teams.
• Identify emerging demand risks and develop proactive planning strategies to improve inventory availability, customer satisfaction, and supply chain performance.
• Lead business process design, requirements development, testing support, and user adoption activities associated with SAP S/4HANA demand planning capabilities and future-state planning processes.
• Establish planning performance metrics and monitor forecast accuracy, fill-rate attainment, and demand plan effectiveness to drive continuous improvement.
• Ensure demand planning activities align with enterprise planning strategies, service level objectives, inventory productivity goals, and organizational priorities.

Requirements

• Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Engineering, Finance, or a related field.
• Minimum of 10 years of progressive experience in demand planning, inventory planning, supply chain planning, forecasting, or related supply chain functions.
• Demonstrated experience developing demand forecasts, planning models, and analytical tools to support inventory and service level objectives.
• Experience working within ERP environments, preferably SAP and/or CDK.
• Proven ability to analyze complex data sets and translate insights into actionable business recommendations.
• Experience collaborating across Supply Chain, Procurement, Service, Commercial, and Operations functions.
• Ability to travel up to 15–25% as required to support planning initiatives, business reviews, training, and cross-functional collaboration. Occasional travel to regional locations, distribution centers, and corporate offices.

Preferred Qualifications

• APICS/ASCM certification (CPIM, CSCP, or equivalent).
• Advanced knowledge of demand planning, forecasting methodologies, inventory management principles, and supply chain analytics.
• Experience supporting ERP implementations, system integrations, or planning transformations, preferably within SAP S/4HANA environments.
• Strong analytical and problem-solving skills with advanced proficiency in Microsoft Excel and business intelligence/reporting tools.
• Experience developing planning models utilizing fleet data, consumption trends, service demand, and market intelligence.
• Strong communication and stakeholder management skills with the ability to influence cross-functional teams.
• Knowledge of service parts operations, aftermarket supply chains, or heavy equipment industries.
• Demonstrated ability to drive continuous improvement and process standardization initiatives.

Skills

• Advanced Demand Planning & Forecasting: Demonstrated expertise in developing demand forecasts, forecasting methodologies, and planning models utilizing historical consumption, fleet data, and market intelligence.
• Supply Chain Analytics & Data Modeling: Strong analytical skills with experience using data visualization, statistical analysis, forecasting tools, and advanced Excel to identify trends, risks, and opportunities.
• ERP & Planning Systems Experience: Experience working with SAP, SAP S/4HANA, CDK, or other enterprise planning and forecasting systems, including supporting system implementations or process enhancements.
• Cross-Functional Collaboration & Business Partnership: Proven ability to partner effectively with Service, Commercial, Procurement, Inventory Planning, and Supply Chain teams to translate business requirements into actionable demand plans.
• Continuous Improvement & Strategic Thinking: Ability to evaluate planning processes, identify improvement opportunities, and implement scalable solutions that improve forecast accuracy, service levels, and supply chain performance.

Pay

The starting range for this role is $105,600.00 - $132,000.00. The actual offer will consider a wide range of factors, including experience and location.

Benefits

• Health benefits: Medical, dental, vision, HSA, wellness programs.
• 401k and/or employee savings programs.
• Employee time off (vacation and designated holidays).
• Employee and family assistance programs.
• Disability benefits.
• Life insurance.
• Employee learning and development programs.

About the company

Komatsu develops and supplies technologies, equipment, and services for the construction, mining, forklift, industrial, and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business, and the planet thrive together. Since its founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development, and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all.