Sr. Delivery Advisor, Supply Chain

About the role

As part of Anaplan’s Supply Chain Center of Excellence, this role is key to delivering Supply Chain and Retail Applications that are consistent, scalable, and aligned with Anaplan’s quality standards. The focus is on ensuring customer business process needs are met through the effective implementation of these applications. Success requires deep expertise in Supply Chain Planning or Retail Planning, hands-on experience with planning tool implementations (Anaplan or comparable platforms), and strong knowledge of Anaplan’s Supply Chain / Retail Applications to support professional services teams both internally and across our partner ecosystem. Key responsibilities include shaping implementation approaches, leading the creation and delivery of documentation and content, enabling internal and external teams, and serving as an on-call resource for business process expertise. This role provides product guidance, validates and approves implementation plans, monitors delivery, and ensures feedback is incorporated into future product enhancements.

Responsibilities

• Partner with Anaplan’s Product Management, Professional Services, and GTM Enablement Teams to ensure seamless integration of Supply Chain / Retail Applications into Anaplan’s GTM and delivery motion
• Serve as the subject matter expert on the Applications, guiding effective implementation strategies
• Develop and oversee functional enablement programs, including training, guides, and comprehensive documentation for internal and partner use
• Drive ecosystem enablement by developing scalable knowledge-sharing initiatives
• Uphold and enhance implementation standards to maintain Anaplan’s brand integrity
• Empower partners through training, advisory and supporting services, scaling Anaplan's service delivery capacity and driving implementation success, ensuring high levels of customer satisfaction
• Support key and late-stage sales opportunities as a process expert, guiding customers on best practices for implementing Supply Chain / Retail Applications
• Deliver actionable feedback from the field to the Product Team to improve our applications
• Act as a trusted advisor to customers and partners, including presenting Anaplan’s Supply Chain / Retail Applications vision, and demonstrate the solutions at key internal and external events
• Drive the enablement of Professional Services and Partner Teams to increase and maintain their understanding of the applications, their functionality and implementation implications
• Ensure the successful implementation of the applications by providing guidance and advice to the implementation teams

Qualifications

• Deep expertise in supply chain / Retail planning processes, and experience in implementing systems to support these processes. Broad experience across all aspects of end-to-end supply chain is necessary (demand, inventory, production, procurement, etc.)
• Excellent communication, facilitation, and knowledge-sharing skills, with a demonstrated ability in presenting compelling content, performing product demonstrations, leading workshops, and developing enablement programs
• Solid understanding of Anaplan’s platform and how it can be applied to address complex business challenges (deep technical or architectural expertise in Anaplan not required)
• Understanding of product management, GTM operations and enablement
• A results-driven mindset, able to collaborate across teams, with a focus on contributing deliverables of the highest possible quality and impact

Pay

Base Salary Range: $152,000 USD - $219,000 USD