Sr. Customer Success Partner- Transportation

Responsibilities

• Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history.
• Track revenue trends and sales opportunities and analyze competitive threats.
• Meet or exceed monthly and annual revenue objectives within a defined list of named accounts.
• Identify additional products or solutions FA can provide.
• Identify required cross-functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions.
• Coordinate with client, operations management, and technology to ensure service levels are being maintained.
• Manage customers with clear communication and needs analysis.
• Provide internal leadership in a heavily matrixed environment managing several cross-functional resources.
• Partner with internal account team to review program performance.

Requirements

• Bachelor's degree or equivalent work experience.
• 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience.
• Proficiency with MS Office applications including Word, PowerPoint, and Excel.
• Strong oral and written communication, and interpersonal skills.
• Outstanding multi-tasking and time-management abilities.
• Excellent organizational, analytical, problem analysis and problem-solving skills.
• Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity.
• 40-50 hour work week with additional hours as customers, situations, and projects require.

Preferred

• 3 years of virtual work experience.
• Experience in the professional sales environment.
• Experience in Transportation knowledge of State and Federal Guidelines (DOT, FMCSA, etc.).