Sr Customer Service Rep
Lincare · Bradley, IL · 1 mo ago
OTHR$17–$20/hrFull-time
Pay: $17-$20 per hour
About the role
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.
Responsibilities
- Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
- Actively participates in the training of all Customer Service personnel including new hires
- Monitors the flow of orders to and from the Customer Service Department
- Deletes, corrects, or re-enters patient orders as deemed necessary
- Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel