Sr. Customer Experience Partner - ICX

About the role

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With more than 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's build a brighter and more sustainable future with Maersk.

We are seeking a results-driven and customer-focused Senior Customer Experience Partner to join our Customer Experience team. In this role, you will manage a portfolio of Integrated Ocean and SCM accounts, acting as the primary contact for customers while ensuring the successful execution of shipment lifecycles. You will collaborate with internal stakeholders, analyze