SR CREDIT COORDINATOR (Dallas, Texas, United States, 75217)
Mohawk Industries · Dallas, TX · 3 wk ago
AccountingFull-time
Duties and Responsibilities
- Review and approve daily credit applications, joint check agreements, project account documents, purchase orders, and specialty accounts by analyzing credit bureau reports, financial statements, and other relevant credit data.
- Accurately document and maintain account notes and updates.
- Respond to new account inquiries via email and communicate effectively with sales and credit teams regarding required documentation.
- Handle inbound calls from customers, sales service centers, and internal/external credit personnel regarding new accounts.
- Provide high-quality customer service to both internal and external stakeholders.
- Ensure all requests are processed within a 24-hour turnaround time.
- Maintain a daily log of processed credit applications, joint check agreements, and project accounts.
- Notify credit personnel and sales service centers upon completion of new account processing.
- Organize and maintain pending files and folders for incomplete or in-process accounts.
- Prepare and generate letters and cover pages for new accounts.
- Manage filing, imaging, and record retention of new account documentation.
- Monitor and respond to shared department inboxes, including billing and trade reference requests.
- Assist with reporting related to new accounts and collection files.
- Support the manager with collection file maintenance and related tasks.
- Perform general administrative and clerical duties as needed.
- Perform other duties as needed.
Required Experience and Education
- Bachelor’s degree in a related field or equivalent education and/or experience.
- 0-2 years’ relevant experience or equivalent education and/or experience.
Competencies
- Excellent communication, problem solving, and organizational skills.
- Proficient using Microsoft Office Suite products.
- Experience with SAP accounting systems preferred.
- Familiarity with Experian/BizIQ and Dun & Bradstreet platforms.
- Working knowledge of commercial unsecured credit practices.
- Understanding of credit risk assessment and financial analysis.
- Knowledge of lien laws and regulatory requirements.
- Ability to manage and prioritize multiple tasks in a fast-paced environment.
- Strong organizational and time management skills.
- Demonstrated willingness to learn and take on new responsibilities.
- Experience with third-party collections management is a plus.