Sr. Credentialing & Enrollment Specialist (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the role

At Rula, we’re on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible. As a Sr. Credentialing & Enrollment Specialist, you’ll play a critical role in shaping and scaling the systems that support our rapid growth. In this role, you will contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment. Whether you’re scoping enrollment requirements for new payer implementations, submitting applications, or guiding Providers through each step of the process, your work will have a meaningful, tangible impact. You’ll collaborate closely with cross-functional teams to support new payer launches and share operational insights. Additionally, you’ll help educate and support our credentialing and enrollment associates as new processes and payers are introduced. If you’re passionate about simplifying complex information and making a meaningful impact, this role is for you.

Responsibilities

• Shape and scale systems to support rapid growth
• Improve provider experience by ensuring timely and accurate credentialing and enrollment
• Scope enrollment requirements for new payer implementations
• Submit applications
• Guide providers through each step of the credentialing and enrollment process
• Collaborate with cross-functional teams to support new payer launches
• Share operational insights
• Educate and support credentialing and enrollment associates on new processes and payers

Requirements

• 3+ years of experience within the healthcare setting