Sr. Consumer Loan Specialist - Sales Customer Service
for section headings. Use - for any list. Use
for prose.
We must not include job ID etc.
Let's extract content.
Overview & Responsibilities paragraph: "Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills."
We need to separate pay info maybe into Pay section. But overview also includes benefits mention. However we have a Benefits section later with details. We should not duplicate. We'll keep overview prose focusing on role description and maybe mention salary/bonus? But we said Pay section will have salary/bonus. So we could move that sentence to Pay section. However we must preserve all substantive info; we can keep it in Pay section and not duplicate. The overview paragraph currently includes salary/bonus and benefits mention. We'll split: Pay section gets salary/bonus sentence. Benefits section gets the benefits list (health, dental, vision, PTO, holidays, 401k match, regular bonuses, short/long term disability). The overview paragraph after removing those becomes: "Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills."
We also have "About Republic Finance" paragraph: that can be About the role? Actually it's about company. Could be About the role? But we already have About the role maybe we can use that heading for company overview? The instruction: use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So About the role likely refers to role description, not company. But we have company description separate; maybe we can put it under About the role as well? However we already have role description in overview. Could combine both? But we need to avoid filler. The company description is substantive; we could put it under a heading like "About Republic Finance" but that's not in allowed headings. The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings; but we could still use other headings if needed? Safer to stick to those. We could put company description under About the role as well, mixing role and company info. That's okay.
Thus About the role section will contain: the overview paragraph (excluding pay/benefits) plus the company description paragraph.
Responsibilities: we have a list after "Job responsibilities are as follows:" with bullet points (starting with Actively seeks...). We'll make a - list.
Requirements: list after "Requirements". We'll make list.
Benefits: list after "Benefits We offer a competitive compensation and benefits package including:" and then "Additional benefits with Republic Finance include:" We'll combine into one list.
Pay: we have salary and bonus sentence.
We must not include boilerplate like EEO etc.
Let's craft.
HTML:
About the role
Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
Republic Finance has helped customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. They serve over 300,000 customers in more than 250 communities throughout the US and continue to expand into new states each year. Core values focus on Our Team, Our Customers, and Our Performance. They are dedicated to serving customers and giving back to communities through volunteer opportunities, food drives, back to school drives, and an annual fundraiser for St. Jude Children's Research Hospital. The company offers a clear career path, growth opportunities, supportive culture, and appreciates employees with great benefits, competitive pay, and performance rewards.
Responsibilities
- Actively seeks opportunities to originate new loan business with new and existing customers.
- Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
- Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
- Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
- Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
- Closes loans, assembles loan folders, and breaks down files.
- Consistently meets or exceeds loan goals.
- Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
- Applies analytical skills to quickly and efficiently resolve any customer issues.
- Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
- Processes insurance claims, follow-ups and payments daily and maintains insurance log.
- Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
- Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
- Answers incoming phone calls; checks branch’s voicemail.
- Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.
Requirements
- High school diploma or equivalent.
- Minimum of 2 years of experience in a goal oriented, incentive based sales role.
- 1+ years of experience in the consumer finance industry preferred.
- Professional demeanor, positive attitude, strong communication and customer relations skills.
- Ability to work well independently, as well as a dedicated team member.
- Ability to work in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite.
- Valid driver's license, reliable transportation, and auto insurance.
- Willingness to comply with company policy regarding employment credit check, background checks and drug screening.
- Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products (eligibility based on a criminal background check conducted by the state’s department of insurance).
Benefits
- Health, Dental, & Vision Insurance
- 15 days of Paid Time Off (PTO) to start + 1 additional personal day
- 401(k) + employer match
- Company provided Life Insurance & Long Term Disability
- Employee Assistance Program - Confidential mental health support
- Access to LinkedIn Learning's library of 10,000+ professional development courses
- Employee of the Month Program
- Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
- Professional offices with a friendly team environment
- Monthly incentive bonus pay
- Internal promotions
Pay
This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually.
Check we didn't miss any substantive info: The overview also mentioned "regular bonuses" and "short and long-term disability" which we included in benefits. Also "paid holidays" we included? We have PTO + personal day but not paid holidays explicitly. The overview said "paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability." We have PTO + personal day (but not paid holidays). We should add paid holidays as a benefit item. Also we have "regular bonuses" already covered by monthly incentive bonus pay? Might be separate. We'll add "Paid holidays" as a benefit.
Also we have "short and long-term disability" we have Life Insurance & Long Term Dis
for prose. We must not include job ID etc. Let's extract content. Overview & Responsibilities paragraph: "Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills." We need to separate pay info maybe into Pay section. But overview also includes benefits mention. However we have a Benefits section later with details. We should not duplicate. We'll keep overview prose focusing on role description and maybe mention salary/bonus? But we said Pay section will have salary/bonus. So we could move that sentence to Pay section. However we must preserve all substantive info; we can keep it in Pay section and not duplicate. The overview paragraph currently includes salary/bonus and benefits mention. We'll split: Pay section gets salary/bonus sentence. Benefits section gets the benefits list (health, dental, vision, PTO, holidays, 401k match, regular bonuses, short/long term disability). The overview paragraph after removing those becomes: "Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills." We also have "About Republic Finance" paragraph: that can be About the role? Actually it's about company. Could be About the role? But we already have About the role maybe we can use that heading for company overview? The instruction: use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So About the role likely refers to role description, not company. But we have company description separate; maybe we can put it under About the role as well? However we already have role description in overview. Could combine both? But we need to avoid filler. The company description is substantive; we could put it under a heading like "About Republic Finance" but that's not in allowed headings. The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings; but we could still use other headings if needed? Safer to stick to those. We could put company description under About the role as well, mixing role and company info. That's okay.
Thus About the role section will contain: the overview paragraph (excluding pay/benefits) plus the company description paragraph.
Responsibilities: we have a list after "Job responsibilities are as follows:" with bullet points (starting with Actively seeks...). We'll make a - list.
Requirements: list after "Requirements". We'll make list.
Benefits: list after "Benefits We offer a competitive compensation and benefits package including:" and then "Additional benefits with Republic Finance include:" We'll combine into one list.
Pay: we have salary and bonus sentence.
We must not include boilerplate like EEO etc.
Let's craft.
HTML:
About the role
Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
Republic Finance has helped customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. They serve over 300,000 customers in more than 250 communities throughout the US and continue to expand into new states each year. Core values focus on Our Team, Our Customers, and Our Performance. They are dedicated to serving customers and giving back to communities through volunteer opportunities, food drives, back to school drives, and an annual fundraiser for St. Jude Children's Research Hospital. The company offers a clear career path, growth opportunities, supportive culture, and appreciates employees with great benefits, competitive pay, and performance rewards.
Responsibilities
- Actively seeks opportunities to originate new loan business with new and existing customers.
- Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
- Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
- Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
- Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
- Closes loans, assembles loan folders, and breaks down files.
- Consistently meets or exceeds loan goals.
- Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
- Applies analytical skills to quickly and efficiently resolve any customer issues.
- Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
- Processes insurance claims, follow-ups and payments daily and maintains insurance log.
- Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
- Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
- Answers incoming phone calls; checks branch’s voicemail.
- Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.
Requirements
- High school diploma or equivalent.
- Minimum of 2 years of experience in a goal oriented, incentive based sales role.
- 1+ years of experience in the consumer finance industry preferred.
- Professional demeanor, positive attitude, strong communication and customer relations skills.
- Ability to work well independently, as well as a dedicated team member.
- Ability to work in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite.
- Valid driver's license, reliable transportation, and auto insurance.
- Willingness to comply with company policy regarding employment credit check, background checks and drug screening.
- Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products (eligibility based on a criminal background check conducted by the state’s department of insurance).
Benefits
- Health, Dental, & Vision Insurance
- 15 days of Paid Time Off (PTO) to start + 1 additional personal day
- 401(k) + employer match
- Company provided Life Insurance & Long Term Disability
- Employee Assistance Program - Confidential mental health support
- Access to LinkedIn Learning's library of 10,000+ professional development courses
- Employee of the Month Program
- Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
- Professional offices with a friendly team environment
- Monthly incentive bonus pay
- Internal promotions
Pay
This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually.
Check we didn't miss any substantive info: The overview also mentioned "regular bonuses" and "short and long-term disability" which we included in benefits. Also "paid holidays" we included? We have PTO + personal day but not paid holidays explicitly. The overview said "paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability." We have PTO + personal day (but not paid holidays). We should add paid holidays as a benefit item. Also we have "regular bonuses" already covered by monthly incentive bonus pay? Might be separate. We'll add "Paid holidays" as a benefit.
Also we have "short and long-term disability" we have Life Insurance & Long Term Dis
About the role
Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
Republic Finance has helped customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. They serve over 300,000 customers in more than 250 communities throughout the US and continue to expand into new states each year. Core values focus on Our Team, Our Customers, and Our Performance. They are dedicated to serving customers and giving back to communities through volunteer opportunities, food drives, back to school drives, and an annual fundraiser for St. Jude Children's Research Hospital. The company offers a clear career path, growth opportunities, supportive culture, and appreciates employees with great benefits, competitive pay, and performance rewards.
Responsibilities
- Actively seeks opportunities to originate new loan business with new and existing customers.
- Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
- Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
- Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
- Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
- Closes loans, assembles loan folders, and breaks down files.
- Consistently meets or exceeds loan goals.
- Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
- Applies analytical skills to quickly and efficiently resolve any customer issues.
- Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
- Processes insurance claims, follow-ups and payments daily and maintains insurance log.
- Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
- Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
- Answers incoming phone calls; checks branch’s voicemail.
- Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.
Requirements
- High school diploma or equivalent.
- Minimum of 2 years of experience in a goal oriented, incentive based sales role.
- 1+ years of experience in the consumer finance industry preferred.
- Professional demeanor, positive attitude, strong communication and customer relations skills.
- Ability to work well independently, as well as a dedicated team member.
- Ability to work in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite.
- Valid driver's license, reliable transportation, and auto insurance.
- Willingness to comply with company policy regarding employment credit check, background checks and drug screening.
- Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products (eligibility based on a criminal background check conducted by the state’s department of insurance).
Benefits
- Health, Dental, & Vision Insurance
- 15 days of Paid Time Off (PTO) to start + 1 additional personal day
- 401(k) + employer match
- Company provided Life Insurance & Long Term Disability
- Employee Assistance Program - Confidential mental health support
- Access to LinkedIn Learning's library of 10,000+ professional development courses
- Employee of the Month Program
- Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
- Professional offices with a friendly team environment
- Monthly incentive bonus pay
- Internal promotions
Pay
This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually.
Check we didn't miss any substantive info: The overview also mentioned "regular bonuses" and "short and long-term disability" which we included in benefits. Also "paid holidays" we included? We have PTO + personal day but not paid holidays explicitly. The overview said "paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability." We have PTO + personal day (but not paid holidays). We should add paid holidays as a benefit item. Also we have "regular bonuses" already covered by monthly incentive bonus pay? Might be separate. We'll add "Paid holidays" as a benefit. Also we have "short and long-term disability" we have Life Insurance & Long Term Dis