Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance · Independence, MO · 4 wk ago
OTHRFull-time
We need to output HTML fragment with sections for headings where content exists. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: EEO, etc. Also remove application instructions. Keep substantive info.
We need to parse the posting.
Key info:
- Overview & Responsibilities: includes salary: competitive salary $36,000 per year (paid hourly), plus uncapped monthly bonus that averages $8,000 annually. Benefits: health, dental, vision insurance with employer contribution, paid time off (PTO), paid holidays, 401(k) plan with company match after one year, regular bonuses, short and long-term disability. Also later Benefits section: Health, Dental, & Vision Insurance, 15 days PTO + 1 additional personal day, 401k + employer match, Company provided Life Insurance & Long Term Disability, Employee Assistance Program, Additional benefits: Access to LinkedIn Learning library, Employee of the Month Program, Philanthropic support, Professional offices, Monthly incentive bonus pay, Internal promotions.
- About Republic Finance: description of company, core values, philanthropic efforts, growth opportunities, supportive culture, appreciation, benefits, competitive pay, rewarding performance.
- Job responsibilities list: bullet points after "Job responsibilities are as follows:" many items.
- Requirements: bullet list: High school diploma or equivalent. Minimum of 2 years of experience in a goal oriented, incentive based sales role. 1+ years of experience in the consumer finance industry preferred. Professional demeanor, positive attitude, strong communication and customer relations skills Ability to work well independently, as well as a dedicated team member. Ability to work in a fast-paced environment and successfully navigate priorities. Proficiency with Windows and Microsoft Office Suite Valid driver's license, reliable transportation, and auto insurance Willingness to comply with our company policy regarding employment credit check, background checks and drug screening Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.
- Benefits: as above.
- Pay: we have salary and bonus info. Should we put Pay section? Yes, we have specific salary and bonus. So include Pay section.
- Schedule: not mentioned. So omit Schedule.
- Qualifications: maybe combine with Requirements? The spec says we can have Qualifications section separate. But we have Requirements content; we could put that under Requirements. Qualifications maybe not separate if not distinct. We'll just use Requirements.
- Skills: maybe we could extract skills from responsibilities? But better to not create thin sections. We'll omit Skills if not explicit.
- About the role: we have overview & responsibilities paragraph at start. Could be About the role. We'll put that content under About the role heading.
- Responsibilities: we have list of responsibilities.
- Benefits: we have benefits list.
- Pay: salary and bonus.
We must not include boilerplate like EEO, Drug-Free Workplace, etc. Remove those lines.
Also remove duplicated lines, navigation, cookie, legal, etc. Not present.
We must preserve all substantive information.
We need to format using
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: EEO, etc. Also remove application instructions. Keep substantive info.
We need to parse the posting.
Key info:
- Overview & Responsibilities: includes salary: competitive salary $36,000 per year (paid hourly), plus uncapped monthly bonus that averages $8,000 annually. Benefits: health, dental, vision insurance with employer contribution, paid time off (PTO), paid holidays, 401(k) plan with company match after one year, regular bonuses, short and long-term disability. Also later Benefits section: Health, Dental, & Vision Insurance, 15 days PTO + 1 additional personal day, 401k + employer match, Company provided Life Insurance & Long Term Disability, Employee Assistance Program, Additional benefits: Access to LinkedIn Learning library, Employee of the Month Program, Philanthropic support, Professional offices, Monthly incentive bonus pay, Internal promotions.
- About Republic Finance: description of company, core values, philanthropic efforts, growth opportunities, supportive culture, appreciation, benefits, competitive pay, rewarding performance.
- Job responsibilities list: bullet points after "Job responsibilities are as follows:" many items.
- Requirements: bullet list: High school diploma or equivalent. Minimum of 2 years of experience in a goal oriented, incentive based sales role. 1+ years of experience in the consumer finance industry preferred. Professional demeanor, positive attitude, strong communication and customer relations skills Ability to work well independently, as well as a dedicated team member. Ability to work in a fast-paced environment and successfully navigate priorities. Proficiency with Windows and Microsoft Office Suite Valid driver's license, reliable transportation, and auto insurance Willingness to comply with our company policy regarding employment credit check, background checks and drug screening Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.
- Benefits: as above.
- Pay: we have salary and bonus info. Should we put Pay section? Yes, we have specific salary and bonus. So include Pay section.
- Schedule: not mentioned. So omit Schedule.
- Qualifications: maybe combine with Requirements? The spec says we can have Qualifications section separate. But we have Requirements content; we could put that under Requirements. Qualifications maybe not separate if not distinct. We'll just use Requirements.
- Skills: maybe we could extract skills from responsibilities? But better to not create thin sections. We'll omit Skills if not explicit.
- About the role: we have overview & responsibilities paragraph at start. Could be About the role. We'll put that content under About the role heading.
- Responsibilities: we have list of responsibilities.
- Benefits: we have benefits list.
- Pay: salary and bonus.
We must not include boilerplate like EEO, Drug-Free Workplace, etc. Remove those lines.
Also remove duplicated lines, navigation, cookie, legal, etc. Not present.
We must preserve all substantive information.
We need to format using for each section heading, then content: either
for prose,
- for lists.
We must not repeat job title as heading.
We must not put Job ID/requisition numbers as headings.
We must only include sections when posting has real specific content.
Let's craft.
First, About the role: combine overview paragraph(s) that describe role and company? The overview includes: "Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills."
We could split: About the role could be the description of role and company? But we also have About Republic Finance section later. Might be better to put company description under About the role? Actually spec says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put company overview under About the role? Or we could put About Republic Finance under About the role? The heading "About the role" is for role description, not company. But we have separate "About Republic Finance" which is company info. There's no heading for About the company in list, but we could treat that as part of About the role? Might be okay to include company info under About the role as it's substantive. However we also have responsibilities list separate.
Better: Use About the role for the narrative about the role (including salary, benefits, role description). Use Responsibilities for the bullet list of duties. Use Requirements for the bullet list of qualifications. Use Benefits for benefits list. Use Pay for salary and bonus.
We must not duplicate content.
Let's extract:
About the role content: The opening paragraph up to "The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills." That includes salary, benefits, role description, and desired traits. We'll keep that as prose.
Responsibilities: list after "Job responsibilities are as follows:" bullet points.
Requirements: list after "Requirements" heading.
Benefits: list after "Benefits" heading (two paragraphs: first bullet list, then "Additional benefits with Republic Finance include:" list). We'll combine into one ul.
Pay: salary and bonus info: "competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually!" Also maybe mention regular bonuses etc but that's in benefits. We'll keep Pay as that sentence.
We must not include boilerplate: EEO, Drug-Free Workplace, etc. Remove those lines at end.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Benefits
- ... ...
Pay
...
Make sure to preserve all details. Let's craft About the role paragraph: "Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today! As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills." Check for any typos: "posses" should be "possess" but we must preserve original text; we should not correct? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't say we must correct typos. Probably we should keep as is. Keep "posses". Now Responsibilities list items: - Actively seeks opportunities to originate new loan business with new and existing customers. - Evaluates customer needs to recommend the best consumer loan and voluntary product solutions. - Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants. - Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing. - Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans. - Closes loans, assembles loan folders, and breaks down files. - Consistently meets or exceeds loan goals. - Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio. - Applies analytical skills to quickly and efficiently resolve any customer issues. - Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance. - Processes insurance claims, follow-ups and payments daily and maintains insurance log. - Provides excellent customer care through daily transactions, customer inquiries and problem resolution. - Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance. - Answers incoming phone calls; checks branch’s voicemail. - Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks. Make sure each as - . Now Requirements list: - High school diploma or equivalent. - Minimum of 2 years of experience in a goal oriented, incentive based sales role. - 1+ years of experience in the consumer finance industry preferred. - Professional demeanor, positive attitude, strong communication and customer relations skills - Ability to work well independently, as well as a dedicated team member. - Ability to work in a fast-paced environment and successfully navigate priorities. - Proficiency with Windows and Microsoft Office Suite - Valid driver's license, reliable transportation, and auto insurance - Willingness to comply with our company policy regarding employment credit check, background checks and drug screening - Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. - Eligibility is based on a criminal background check conducted by the state’s department of insurance. Note: Some lines lack period; keep as is. Now Benefits list: First bullet list after "Benefits We offer a competitive compensation and benefits package including:" items: - Health, Dental, & Vision Insurance - 15 days of Paid Time Off (PTO) to start + 1 additional personal day - 401k + employer match - Company provided Life Insurance & Long Term Disability - Employee Assistance Program - Confidential mental health support Then "Additional benefits with Republic Finance include:" list: - Access to LinkedIn Learning's library of 10,000+ professional development courses - Employee of the Month Program - Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital - Professional offices with a friendly team environment - Monthly incentive bonus pay - Internal promotions Combine into one ul. Now Pay section: sentence: "This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually!" Could also mention regular bonuses but that's in benefits. We'll keep that. Now ensure no extra sections like Schedule. Now output HTML fragment. Check for any lef