Sr. Consultant

About NFP

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers who help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. Learn more.

Summary of Role

The Senior Consultant is at the forefront of client interactions, fostering and nurturing strong relationships with both clients and carrier representatives. This dynamic role involves in‑depth research, comprehensive analysis, and expert evaluation of various benefit plans—including medical, life, disability, and more—positioning you as a trusted benefit advisor. As the lead consultant and primary point of contact, you will drive client satisfaction on large‑scale accounts, supervise and mentor team members, and collaborate with your Supervisor for guidance and approval.

Responsibilities

• Negotiate terms, conditions, coverage limits and pricing with carriers and wholesalers.
• Develop and maintain ongoing relationships with clients; act as the subject matter expert on Health & Welfare Benefits and vendor/carrier products and services.
• Maintain a project plan to ensure client deliverables are provided on time.
• Delegate work to junior team members to ensure completion.
• Build and maintain strong relationships with carriers, companies and clients.
• Keep clients apprised of industry trends, state and federal regulatory issues, and relevant legislative updates (COBRA, HIPAA, ERISA, Section 125, Health Care Reform).
• Maintain relationships with carrier representatives to understand marketplace products and recommend them to clients.
• Anticipate client needs and identify strategies to solve them.
• Review requests for proposals and insurance plan analyses, negotiate with carriers, and recommend renewal actions.
• Oversee implementations of new business.
• Understand and articulate alternative funding strategies.
• Work with the director to develop and execute client strategy plans and defined deliverables.
• Oversee open‑enrollment processes for clients and review employee presentations and communication materials.
• Conduct and present annual client compliance audits.
• Demonstrate a genuine understanding of client financial mechanics and projections.
• Review the work of Account Managers and provide informal mentorship.
• Ensure all client data is entered into the CRM system (Salesforce) in a timely manner.
• May have direct supervisory responsibility for junior team members.

Qualifications

• BA/BS preferred.
• Typically more than 8 years of industry and product‑line experience; 8 + years of health and welfare consulting experience required.
• Life, Accident and Health Insurance License required.
• GBA or CEBS certification a plus.
• Knowledge of benefits administration, health‑care reform, industry trends, and carrier products/services.
• Ability to work independently and anticipate client and team needs.
• Effective time‑management and decision‑making skills.
• Diligent follow‑up skills.
• Strong written and oral communication abilities.
• Proficiency with Microsoft Excel and PowerPoint.
• Commanding presentation and public‑speaking abilities.

Benefits

• Competitive salary.
• PTO & paid holidays.
• 401(k) with match.
• Exclusive discount programs.
• Health & wellness programs.
• PeopleFirst culture focused on lifelong employee relationships.

Pay

The base salary range for this position is $60,000 – $160,000. The exact salary will be determined based on experience, credentials, education, certifications, skill level, scope of the position, and geographic location. In addition to base pay, the role may be eligible for performance‑based incentives.