Jobs · Marketing · North Carolina

Sr. Communications Manager

ATI · Monroe, NC · 5 days ago
MarketingFull-time

From the edges of space to the bottoms of ocean, our materials are proven to perform—and so is our team. We're hiring high performers as proven as our products to join ATI as Sr. Manager, Communications for our Specialty Materials business. Based in Monroe, North Carolina, this role is embedded in a multi-site manufacturing organization serving demanding aerospace, defense, and other critical applications.

About the role

As a member of the business unit leadership team, you will advise leaders, connect with employees across sites and shifts, and lead communications that support business performance, engagement, and change. This role is based on-site in Monroe, North Carolina, requires 25% travel to additional specialty materials locations, and reports directly to the VP, Corporate Communications.

This is a role for a strategic doer—someone who starts with the business need, understands where the organization is going, and determines how communications can help get it there. You will counsel business unit leaders on what employees need to understand, believe, or do differently, then turn that strategy into action. You will spend time with employees and operations to understand the business from the inside out, listen for what employees are experiencing, and help leaders communicate with greater clarity, consistency, and impact.

Responsibilities

  • Build and execute an employee communications and engagement strategy that helps employees understand where the business is going, why it matters, and how their work contributes.
  • Create meaningful opportunities for leaders to connect with employees, including town halls, site visits, small-group conversations, leader meetings, and other forums.
  • Listen as actively as you communicate. Build feedback loops, conduct focus groups, and spend time in operations to understand employee perspectives and bring relevant insights back to leaders.
  • Lead communications for business transformation and change, anticipating employee questions and stakeholder needs and helping leaders communicate with clarity and credibility.
  • Serve as a strategic communications advisor to the Specialty Materials Presidents and leadership team, connecting communications priorities to business strategy, operational goals, and employee needs.
  • Translate complex business, operational, and technical topics into straightforward, compelling communications for audiences ranging from the shop floor to senior leadership.
  • Equip leaders to communicate effectively by developing narratives, presentations, talking points, FAQs, meeting materials, and other tools—and coaching leaders when needed.
  • Personally create high-quality communications. Strategy and execution live together in this role; you will write, edit, build presentations, and develop content as readily as you develop the strategy behind it.
  • Partner across ATI Communications and other functions, representing Specialty Materials’ needs and perspectives while advancing enterprise priorities and maintaining ATI standards.
  • Support external storytelling and reputation, including social media, community engagement, and media opportunities, in partnership with Corporate Communications.
  • Measure effectiveness and continuously improve, using employee feedback, communications data, and business insight to understand what is working and where a different approach is needed.

Requirements

  • Significant experience in employee or business communications, with demonstrated success operating as a strategic advisor to senior business unit leaders.
  • Experience communicating with manufacturing, frontline, field, or other deskless employee populations strongly preferred.
  • A collaborative, low-ego approach and willingness to move fluidly between advising, creating, facilitating, and executing.
  • Strong business acumen and genuine curiosity—you want to understand how the business works, what matters to employees, and what leaders are trying to accomplish before recommending a solution.
  • Demonstrated experience developing and executing communications strategies that support business priorities, organizational change, and employee engagement.
  • Exceptional writing, editing, and presentation skills, including the ability to make complicated subjects clear without losing their substance.
  • Confidence and judgment to offer a point of view, constructively challenge, and work independently—with an emphasis on knowing when alignment and input are important.
  • A track record of taking initiative and turning ideas into results in a fast-moving, sometimes ambiguous environment.
  • Strong listening, relationship-building, and influencing skills across levels and functions.
  • Bachelor’s degree in communications, journalism, public relations, business, or a related field, or equivalent relevant professional experience.
  • Ability to travel up to 25%, primarily to Specialty Materials manufacturing locations.

Schedule

This is an onsite role based in Monroe, North Carolina, with a regular Monday-Friday presence and periodic early-morning, evening, or shift-based engagements to connect with employees across operations.

What success looks like

  • Leaders view you as a trusted thought partner—not simply the person they call when they need a communication.
  • Employees better understand the business, its priorities, and how their work connects to them.
  • Leaders communicate more effectively and consistently across sites, shifts, and teams.
  • Employee perspectives reach the leadership table through meaningful listening and feedback mechanisms.
  • Important changes are understood, adopted, and reinforced through clear, credible communications.
  • Communications reach deskless and shift-based employees effectively, with evidence from participation, feedback, and channel performance.
  • You use employee insight, communications data, and business outcomes to continuously improve the approach.
  • When you see an opportunity to make those things happen, you take the initiative to move it forward.

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