Sr. Commercialization Success Manager - Payables

General Function

Key position responsible for driving revenue growth and solution portfolio success for Fifth Third’s commercial payables solutions through effective commercialization, sales alignment, and client experience strategies. Responsible for product financial management inclusive of revenue forecasting, margin analysis and pricing strategy. Continued management and support of existing products, new product development, in-depth knowledge of products, and support of sales initiatives through product training and joint customer calls.

Essential Duties And Responsibilities

• Drive Bancorp Sales for Product(s) within the Commercial Payments Product Line.
• Cross-trained in all functions within group.
• Increase Bancorp product sales and revenue growth year over year.
• Support new client acquisition efforts, including participation in Client/Prospect calls for complex sales opportunities.
• Perform business forecasting and modeling.
• Monitor client success metrics including adoption, satisfaction, retention, and revenue growth.
• Collaborate with Pricing and Finance partners to align product packaging and monetization strategies.
• Subject Matter Expert (SME) for all Products within the Product Group Team.
• Develop and refine consistent messaging, positioning and value articulation across all client interactions.
• Analyze market trends, client needs, and competitive dynamics to inform strategic decision-making.
• Translate insights into actionable recommendations that influence product development and GTM strategy.
• Develop commercialization strategy to meet revenue and market share goals.
• Identify and prioritize product development opportunities through voice of customer, voice of field and industry knowledge.
• Product introduction to market.
• Market forecasting.
• Understand Buying Habits and Characteristics of Clients.
• Develop program client success frameworks to drive product adoption, satisfaction, and retention through influence across internal and external partners.
• Attend User and Vendor Conferences, Internal Communication w/Affiliates, Sales Forums and Roundtable Discussions.
• Develop and refine sales and client-facing materials, playbooks, and engagement strategies.
• Monitor product performance against established quality factors.
• Follow-up on progress of resolution for quality service issues.

Minimum Knowledge, Skills And Abilities Required

• Undergraduate degree in business or finance required. MBA or advanced degree preferred.
• 7-10 years' experience in Product Development, Sales or Operations.
• 7-10 years' experience in Product Management with an emphasis on sales, delivery of products to market and profitability management.
• Experience working in matrix management and multi-site environments.
• Collaboration and relationship management skills required.
• Knowledge/experience with designated product(s) assigned.
• Understanding of current industry trends and issues as they relate to the designated product line assigned.
• Prioritization and time management skills.
• Extensive experience/ability to influence and negotiate with individuals outside span of control.
• Excellent interpersonal, written and verbal skills as individual interfaces with all levels of management.
• Strong analytical, financial and strategic skills.

Total Base Pay Range

$96,500.00 - $207,500.00 USD Annual

Benefits

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

Location

Cincinnati, Ohio 45202