Sr. Commercial Lines Account Manager

Responsibilities

• Serve as the primary point of contact for clients, ensuring a positive and seamless customer experience.
• Manage and oversee a portfolio of commercial insurance accounts, ensuring accurate and up-to-date documentation.
• Aid clients in developing insurance programs tailored to their unique business needs, including endorsements, audits, and renewals.
• Provide proactive insights to clients on available coverages, compliance updates, and risk management strategies.
• Maintain and develop relationships with insurance carriers to ensure competitive pricing, coverage, and policy options.
• Cook up with internal teams to manage claims processes and address client queries promptly.
• Review and analyze insurance policies, endorsements, and agreements to ensure completeness and accuracy.
• Execute cross-sell and up-sell opportunities to expand the value and coverage portfolio of existing accounts.
• Stay informed on trends and developments in the commercial insurance industry to better serve clients.

Qualifications/Requirements

• Experience: Minimum of 10+ years managing commercial lines accounts from start to finish.
• Licenses/Designations: Property & Casualty (P&C) license required.
• Software Proficiency: Experience with Applied Epic software is highly preferred.
• Soft Skills: Professional demeanor, accountability and ownership of responsibilities, strong teamwork and collaboration skills.

Pay

Salary: $80,000 - $90,000 annually

Schedule

Hybrid (4 days in-office, 1 day remote)