Sr. Clinical Specialist - San Diego, CA

A global healthcare leader that helps people live more fully at all stages of life, with a portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About the role

This is a field-based position in San Diego, CA within the Cardiac Rhythm Management (CRM) division. As a global leader in CRM technologies, we focus on innovative solutions to improve the treatment of heart arrhythmias or irregular heartbeats.

Responsibilities

• Act as a senior clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide comprehensive engineering, sales, educational, and technical support in response to field inquiries regarding CRM products.
• Demonstrate thorough command of all CRM products, related technical knowledge, trends, and industry players while providing regional case coverage.
• Develop, lead, and/or facilitate training sessions and programs on CRM products for healthcare professionals.
• Provide back-up support to the Cardiac Rhythm Team in:
  • Sales support
  • Regional training seminars
  • Clinical studies/data collection
  • Troubleshooting
  • New product in-service training for physicians, nurses, and sales representatives
• Mentor and provide leadership for less experienced Clinical Specialists.
• Continuously develop engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy.

Requirements

• Bachelor’s degree in Bio-Medical Engineering, related field, or equivalent healthcare experience.
• 4+ years of related experience or a program certification from an accredited cardiac training program.
• Certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication skills, with excellent interpersonal, presentation, analytical, and organizational abilities.
• Detail-oriented, capable of working independently, and meeting deadlines effectively.
• Ability to collaborate with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Capable of managing multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including experience with Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs.

Benefits

• Career development with an international company.
• Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (qualification required).
• Excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement and the Freedom 2 Save student debt program.
• FreeU education benefit—an affordable and convenient path to a bachelor’s degree.
• Recognition as a great place to work in dozens of countries and as one of the most admired companies in the world by Fortune.
• Recognition as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.

Pay

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.