Sr. Clinical Specialist - Cleveland, OH
Abbott · Cleveland, OH · 1 wk ago
Customer Service$78k–$156k/yrFull-time
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
About the role
This is a field-based position in Cleveland, OH within the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that improve the treatment of heart arrhythmias or irregular heartbeats.
Responsibilities
- Clinical Interface: Acts as a senior clinical liaison between the medical community and the business.
- Relationship Building: Builds and sustains credible business relationships with customers and shares product expertise.
- Comprehensive Support: Provides engineering, sales, education, and clinical support for field inquiries. Demonstrates thorough command of all CRM products, related technical knowledge, trends, and regional case coverage.
- Training and Education: Develops, leads, and facilitates training sessions on CRM products for healthcare professionals.
- Sales Support: Provides back-up support to the Cardiac Rhythm Team in:
- Sales support
- Regional training seminars
- Clinical studies/data collection
- Troubleshooting
- New product in-service training for physicians, nurses, and sales representatives
- Mentors and provides leadership for less experienced Clinical Specialists.
- Continuously develops engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy.
Requirements
- Bachelor’s degree in Bio-Medical Engineering, related field, or equivalent healthcare experience.
- 4+ years of related experience or a program certification from an accredited cardiac training program.
- Certifications in CRM products.
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol.
- Advanced knowledge of cardiac pacing systems.
- Ability to apply engineering skills to interpret and solve complex clinical problems.
- Strong written and verbal communication skills, with excellent interpersonal, presentation, analytical, and organizational abilities.
- Detail-oriented, capable of working independently, and meeting deadlines effectively.
- Ability to collaborate with engineers, technical specialists, vendors, and customers to achieve goals.
- Capable of managing multiple assignments simultaneously and efficiently.
- Extensive personal computer skills, including experience with Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs.
Benefits
- Career development with an international company.
- Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (employees may qualify in the next calendar year).
- Excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit for affordable bachelor’s degree paths.
- Recognized as a great place to work in dozens of countries and named one of the most admired companies by Fortune.
- Recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.
Pay
The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.