Sr. Clinic Assistant (H)

CORE JOB FUNCTIONS

• Explains HIPPA to patients and obtains signatures.
• Sets up and completes patients' charts.
• Processes patients’ charts.
• Collects and prepares specimens.
• Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.
• Trips within the facility and campus to retrieve records, films, or CDs.
• Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.
• Assembles, completes, and processes patients’ charts.
• Aids in ordering, receiving, distributing, sorting, and storing supplies.
• Reports suspicious or unusual incidents to appropriate supervisory personnel.
• Aids in clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents.

CORE QUALIFICATIONS

• Education: High school diploma or equivalent, some college in a related field is preferred.
• Experience: Minimum 3 years of relevant experience.
• Knowledge, Skills and Attitudes: Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Commitment to the University’s core values. Ability to work independently and/or in a collaborative environment.

DEPARTMENT ADDENDUM

• Department Specific Qualifications: Education: High school diploma or equivalent, some college in a related field is preferred. Good verbal and written communication skills. Good interpersonal skills to interact with patients. Bilingual English & Spanish preferred. Experience: Minimum of 2 years of relevant experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Telephone responsibilities include, but not limited to speaking to speaking to the patient, and contacting a variety of health care facilities to obtain patient medical record information.
• Tracks pending records to ensure delivery for medical records release, billing inquiries and corrections, and subpoenas.
• Aids in performing insurance re-authorization duties for continuing therapy services for patients.
• Provides relief coverage at various satellites in the event of support staff shortage.
• Aids in coordinating volunteer placements across the physical therapy satellites.
• Establishes, maintains and periodically updates a training manual for clinic assistants and front desk personnel that will serve as a printed resource for new staff.
• Aids in updating website layout, integrating graphics and updating content.
• Supports web infrastructure by providing end-user support, product evaluation, and integrating management tools.
• Aids in data extraction in order to provide analysis to assist in the development of technology plans and strategies to enhance overall performance, reduce costs, and increase efficiencies.
• Aids in social media presence and marketing activities for the department with specific marketing targets and activities by assignment.
• Aids in coordinating specialty events related to academic department’s community service opportunities.
• Recruits volunteers as needed.

DEPARTMENT SPECIFIC ADDENDUM

• Department Specific Qualifications: Education: High school diploma or equivalent, some college in a related field is preferred. Good verbal and written communication skills. Good interpersonal skills to interact with patients. Bilingual English & Spanish preferred. Experience: Minimum of 2 years of relevant experience.

BENEFITS

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

PAY

The pay for this position is commensurate with experience.

SCHEDULE

The schedule for this position is typically full-time.