Sr Client Services Project Mgr

Primary Responsibilities

• Develop timelines for multichannel projects, including timing for each step of the development process, from strategy to production.
• Facilitate daily/weekly status meetings to refine workflow process to meet the need for speed and quality.
• Create job schedules, progress analysis, status updates, and reporting to ensure all parties are aware of all feedback, action items, and next steps.
• Manage projects through all lifecycle stages, with accountability for project deliverables and execution.
• Ensure the scope-of-work is clearly defined to forecast proper timelines, answer questions, and define missing information.
• Work cross-functionally to negotiate, creatively problem-solve, build relationships, and think strategically.
• Develop and guide team in their client knowledge, skillset, and utilization of project management tools and processes.

Qualifications

• Bachelor’s degree in advertising, communication, marketing, or a related field is required.
• Minimum 2-4 years of integrated project management experience in an agency or retail setting.
• Appropriate education and/or experience may be substituted on an equivalent basis.
• Exceptional written and verbal communication skills.
• Ability to respond quickly and effectively to the client’s needs and issues.
• Thorough knowledge and understanding of all multichannel functionalities (project scope, technologies, team responsibilities, QA/QC processes).
• Proven record of accomplishment leading projects and team goals by taking ownership and driving results.
• Ability to effectively aid team in problem-solving and issue resolution.

Preferred Skills

• Knowledge of Adobe Creative Suite and project management methodologies.
• Strong background in retail business and the retail space.
• Ability to learn client-specific project management programs and processes, prior experience with Workfront or similar project management tools preferred.
• Demonstrate strong interpersonal and management skills.
• Negotiate, creatively problem-solve, build relationships, and think strategically.
• Experience in B2C marketing is a plus.

Pay

Employees can be expected to be paid an annualized salary range of $70,000-$90,000, based on variations in knowledge, skills, experience, and market conditions.

Benefits

• Comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

About the Role

We are a global marketing experience company dedicated to helping our clients win every day through our data-driven integrated marketing and manufacturing platform. Our mission is to streamline solutions for our clients, reduce friction, and enhance their marketing spend effectiveness. We believe in empowering our people to take charge of their success and strive to create a better way every day.