Sr Client Relationship Director
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we must only include sections when posting has real specific content. The headings we can use: maybe "About the role" corresponds to Summary? "Responsibilities" corresponds to Essential Duties & Responsibilities. "Requirements" could be Education & Experience. "Qualifications" maybe not separate. "Skills" maybe not separate. "Benefits" corresponds to What We Offer. "Pay" corresponds to Salary range and bonus. "Schedule" corresponds to hybrid schedule and travel? Actually schedule: "It is eligible to work hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week." Also travel requirements 25% to 50% travel. So schedule section could include hybrid schedule and travel? Travel maybe separate but we only have schedule heading. Could include both.
We must not repeat job title as heading. No Job ID. Remove boilerplate: Diversity Commitment is EEO boilerplate; we should remove it. Also remove "About Us" maybe not needed as heading? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. "About Us" could be "About the role". The summary is about role. So we can put summary under About the role
. Then responsibilities under Responsibilities
. Then requirements/qualifications under Requirements
(Education & Experience). Benefits under Benefits
. Pay under Pay
. Schedule under Schedule
. Possibly also Skills? Not needed.
We must not create sections with filler. Ensure we include all substantive info.
We need to use - for any list of duties/requirements/benefits. So for responsibilities we should list each duty as
- . For requirements list education/experience as
- . For benefits list each benefit as
- . For Pay maybe just
with salary range and bonus. For Schedule maybe
with hybrid schedule and travel.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting.
Let's extract content.
About Us / Summary:
"The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.
The Senior Client Relationship Director develops relationships and solicits business with new and existing accounts. Oversees execution of Audio Visual projects, coordinating team efforts to achieve client vision. Responsible for processing orders, complete billing, and solicit new & repeat business while providing excellent customer service to all clients, both internal & external. Assists in resigning existing business. Focuses on monitoring, growing, and up-selling existing/new business. Serves as the primary relationship lead on large, highly complex, multi-line accounts with unstructured account structures, exercising broader decision-making authority over account strategy, budget, and cross-functional execution. Solid understanding of the audio visual industry. This position will support our AV Sales group under our Growth (Sales) team. It is eligible to work hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations: Dallas, TXChicago, ILOrlando, FLAlexandria, VALas Vegas, NV"
We need to keep location list.
Essential Duties & Responsibilities: a long list. We'll need to break into list items.
Education & Experience: "Bachelor’s degree in related field of study and/or equivalent work experience8-10+ years of experience managing and coordinating AV projects, supporting sales initiatives, and executing on-site events. Excellent customer service skillsSoftware/Systems experience in Salesforce, Workfront a plusWorking knowledge of Microsoft Office Suite and Internet applicationsStrong drive for personal growth and commitment to succeedDemonstrated proficiency in accuracy and ability to prioritizeAbility to effectively present information and respond to questions from clients, customers and the general public. Ability to calculate figures and amounts, such as, discounts, interest, commissions, proportions, percentages, etc.Excellent verbal communication skills required"
Travel Requirements: "Travel 25% to 50%"
What We Offer: list of benefits: "Medical, Dental, Vision InsuranceTuition ReimbursementPaid Parental LeaveLife, Accident and DisabilityRetirement with Company MatchPaid Time OffSalary range of $130,000-$160,000 anually, based upon experience.Eligible for an annual bonus of up to 20% of the base salary."
We need to separate Pay and Benefits. Benefits: Medical, Dental, Vision Insurance; Tuition Reimbursement; Paid Parental Leave; Life, Accident and Disability; Retirement with Company Match; Paid Time Off. Pay: Salary range $130,000-$160,000 annually, based upon experience; Eligible for an annual bonus of up to 20% of base salary.
We must not include Diversity Commitment (EEO). Also remove "About Us" heading? We'll use About the role.
We must not repeat job title as heading. Not needed.
We must not include cookie/navigation/legal/EEO etc.
Now produce HTML fragment.
Structure:
About the role
... (summary paragraph)
Responsibilities
- ... each duty
...
Requirements
- ... each requirement
...
Benefits
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Pay
Salary range of $130,000-$160,000 annually, based upon experience. Eligible for an annual bonus of up to 20% of the base salary.
Schedule
Eligible to work hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. Travel required 25% to 50%. Ideal candidate locations: Dallas, TX; Chicago, IL; Orlando, FL; Alexandria, VA; Las Vegas, NV.
We need to ensure we preserve all substantive info: The summary includes many sentences; we need to include them all. Let's craft the About the role paragraph with all info from About Us/Summary.
Let's copy the About Us/Summary text exactly (but we can keep as is). Ensure we don't lose any detail.
Original:
"About Us The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. Summary The Senior Client Relationship Director develops relationships and solicits business with new and existing accounts. Oversees execution of Audio Visual projects, coordinating team efforts to achieve client vision. Responsible for processing orders, complete billing, and solicit new & repeat business while providing excellent customer service to all clients, both internal & external. Assists in resigning existing business. Focuses on monitoring, growing, and up-selling existing/new business. Serves as the primary relationship lead on large, highly complex, multi-line accounts with unstructured account structures, exercising broader decision-making authority over account strategy, budget, and cross-functional execution. Solid understanding of the audio visual industry. This position will support our AV Sales group under our Growth (Sales) team. It is eligible to work hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations: Dallas, TXChicago, ILOrlando, FLAlexandria, VALas Vegas, NV"
We need to separate "About Us" and "Summary" but we can combine into one paragraph. Ensure we keep all content.
Now Responsibilities list: Let's extract each duty from "Essential Duties & Responsibilities". The text:
"Volume - $3 million to $6.5 million or more (full account ownership).
Budget Management - $850K to $1 million.
Serves as the primary account lead on accounts valued at $750K to $1 million or more, providing support across multi-line/multi-service accounts.
Owns and manages highly complex, multi-line accounts with unstructured account requirements, exercising broader decision-making authority over account strategy and direction.
Actively involved in selling to existing and new customers, while maintaining and growing client relationships.
Capable of selling all Freeman Audio Visual solutions to a broad range of clients.
Ascertain requirements, develop and present proposals to potential clients.
Quote prices and credit terms in compliance with Freeman policies and procedures.
Prepare presentation collateral materials and make stand-up presentations where appropriate, along with necessary follow up activities to complete sale.
Responsible for staying current with industry technology standards and company product knowledge and expertise. Attend industry events to earn business.
Record activities in company provided CRM system (SalesForce).
Collect payment information from customers and perform proper approval verification.
Receive and process orders taken in company inventory/invoicing data systems.
Advanced customer service, communication, interpersonal, and sales skills.
Including outbound sales calls, prospect customers through cold call sales and referrals, lead follow-up and sales qualification to ascertain affiliate requirements.
Up-sell current customers to enhance the customer experience and overall product offering.
Re-sign the existing business.
Obtain future show/event schedule information from client and solicit appropriate future business with goal of securing long term agreement.
Responds to customer complaints and handles payment collection process as required.
Manages problems quickly, efficiently, and effectively to meet customer’s needs.
Submit an itemized expense report for approval per company policies
Entertain clients and prospects as necessary.
Produce and review orders with project managers and branch personnel.
Supervise jobs in progress as required.
Conduct site inspections as necessary or requested, be on site for event as needed to ensure highest level of customer satisfaction.
Conduct follow up calls to customers to ensure service excellence.
Cross-sell all Freeman services.
Perform other duties as may be assigned."
We need to make each a list item. Some lines are short like "Volume - $3 million to $6.5 million or more (full account ownership)." We'll keep as is.
Now Education & Experience list:
"Bachelor’s degree in related field of study and/or equivalent work experience
8-10+ years of experience managing and coordinating AV projects, supporting sales initiatives, and executing on-site events.
Excellent customer service skills
Software/Systems experience in Salesforce, Workfront a plus
Working knowledge of Microsoft Office Suite and Internet applications
Strong drive for personal growth and commitment to succeed
Demonstrated proficiency in accuracy and ability to prioritize
Ability to effectively present information and respond to questions from clients, customers and the general public.
Ability to calculate figures and amounts, such as, discounts, interest, commissions, proportions, percentages, etc.
Excellent verbal communication skills required"
We'll make each a list item.
Now Benefits list as
About the role
. Then responsibilities underResponsibilities
. Then requirements/qualifications underRequirements
(Education & Experience). Benefits underBenefits
. Pay underPay
. Schedule underSchedule
. Possibly also Skills? Not needed. We must not create sections with filler. Ensure we include all substantive info. We need to use- for any list of duties/requirements/benefits. So for responsibilities we should list each duty as
- . For requirements list education/experience as
- . For benefits list each benefit as
- . For Pay maybe just
with salary range and bonus. For Schedule maybe
with hybrid schedule and travel. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting. Let's extract content. About Us / Summary: "The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. The Senior Client Relationship Director develops relationships and solicits business with new and existing accounts. Oversees execution of Audio Visual projects, coordinating team efforts to achieve client vision. Responsible for processing orders, complete billing, and solicit new & repeat business while providing excellent customer service to all clients, both internal & external. Assists in resigning existing business. Focuses on monitoring, growing, and up-selling existing/new business. Serves as the primary relationship lead on large, highly complex, multi-line accounts with unstructured account structures, exercising broader decision-making authority over account strategy, budget, and cross-functional execution. Solid understanding of the audio visual industry. This position will support our AV Sales group under our Growth (Sales) team. It is eligible to work hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations: Dallas, TXChicago, ILOrlando, FLAlexandria, VALas Vegas, NV" We need to keep location list. Essential Duties & Responsibilities: a long list. We'll need to break into list items. Education & Experience: "Bachelor’s degree in related field of study and/or equivalent work experience8-10+ years of experience managing and coordinating AV projects, supporting sales initiatives, and executing on-site events. Excellent customer service skillsSoftware/Systems experience in Salesforce, Workfront a plusWorking knowledge of Microsoft Office Suite and Internet applicationsStrong drive for personal growth and commitment to succeedDemonstrated proficiency in accuracy and ability to prioritizeAbility to effectively present information and respond to questions from clients, customers and the general public. Ability to calculate figures and amounts, such as, discounts, interest, commissions, proportions, percentages, etc.Excellent verbal communication skills required" Travel Requirements: "Travel 25% to 50%" What We Offer: list of benefits: "Medical, Dental, Vision InsuranceTuition ReimbursementPaid Parental LeaveLife, Accident and DisabilityRetirement with Company MatchPaid Time OffSalary range of $130,000-$160,000 anually, based upon experience.Eligible for an annual bonus of up to 20% of the base salary." We need to separate Pay and Benefits. Benefits: Medical, Dental, Vision Insurance; Tuition Reimbursement; Paid Parental Leave; Life, Accident and Disability; Retirement with Company Match; Paid Time Off. Pay: Salary range $130,000-$160,000 annually, based upon experience; Eligible for an annual bonus of up to 20% of base salary. We must not include Diversity Commitment (EEO). Also remove "About Us" heading? We'll use About the role. We must not repeat job title as heading. Not needed. We must not include cookie/navigation/legal/EEO etc. Now produce HTML fragment. Structure:
About the role
... (summary paragraph)
Responsibilities
- ... each duty ...
Requirements
- ... each requirement ...
Benefits
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Pay
Salary range of $130,000-$160,000 annually, based upon experience. Eligible for an annual bonus of up to 20% of the base salary.
Schedule
Eligible to work hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. Travel required 25% to 50%. Ideal candidate locations: Dallas, TX; Chicago, IL; Orlando, FL; Alexandria, VA; Las Vegas, NV.
We need to ensure we preserve all substantive info: The summary includes many sentences; we need to include them all. Let's craft the About the role paragraph with all info from About Us/Summary. Let's copy the About Us/Summary text exactly (but we can keep as is). Ensure we don't lose any detail. Original: "About Us The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. Summary The Senior Client Relationship Director develops relationships and solicits business with new and existing accounts. Oversees execution of Audio Visual projects, coordinating team efforts to achieve client vision. Responsible for processing orders, complete billing, and solicit new & repeat business while providing excellent customer service to all clients, both internal & external. Assists in resigning existing business. Focuses on monitoring, growing, and up-selling existing/new business. Serves as the primary relationship lead on large, highly complex, multi-line accounts with unstructured account structures, exercising broader decision-making authority over account strategy, budget, and cross-functional execution. Solid understanding of the audio visual industry. This position will support our AV Sales group under our Growth (Sales) team. It is eligible to work hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations: Dallas, TXChicago, ILOrlando, FLAlexandria, VALas Vegas, NV" We need to separate "About Us" and "Summary" but we can combine into one paragraph. Ensure we keep all content. Now Responsibilities list: Let's extract each duty from "Essential Duties & Responsibilities". The text: "Volume - $3 million to $6.5 million or more (full account ownership). Budget Management - $850K to $1 million. Serves as the primary account lead on accounts valued at $750K to $1 million or more, providing support across multi-line/multi-service accounts. Owns and manages highly complex, multi-line accounts with unstructured account requirements, exercising broader decision-making authority over account strategy and direction. Actively involved in selling to existing and new customers, while maintaining and growing client relationships. Capable of selling all Freeman Audio Visual solutions to a broad range of clients. Ascertain requirements, develop and present proposals to potential clients. Quote prices and credit terms in compliance with Freeman policies and procedures. Prepare presentation collateral materials and make stand-up presentations where appropriate, along with necessary follow up activities to complete sale. Responsible for staying current with industry technology standards and company product knowledge and expertise. Attend industry events to earn business. Record activities in company provided CRM system (SalesForce). Collect payment information from customers and perform proper approval verification. Receive and process orders taken in company inventory/invoicing data systems. Advanced customer service, communication, interpersonal, and sales skills. Including outbound sales calls, prospect customers through cold call sales and referrals, lead follow-up and sales qualification to ascertain affiliate requirements. Up-sell current customers to enhance the customer experience and overall product offering. Re-sign the existing business. Obtain future show/event schedule information from client and solicit appropriate future business with goal of securing long term agreement. Responds to customer complaints and handles payment collection process as required. Manages problems quickly, efficiently, and effectively to meet customer’s needs. Submit an itemized expense report for approval per company policies Entertain clients and prospects as necessary. Produce and review orders with project managers and branch personnel. Supervise jobs in progress as required. Conduct site inspections as necessary or requested, be on site for event as needed to ensure highest level of customer satisfaction. Conduct follow up calls to customers to ensure service excellence. Cross-sell all Freeman services. Perform other duties as may be assigned." We need to make each a list item. Some lines are short like "Volume - $3 million to $6.5 million or more (full account ownership)." We'll keep as is. Now Education & Experience list: "Bachelor’s degree in related field of study and/or equivalent work experience 8-10+ years of experience managing and coordinating AV projects, supporting sales initiatives, and executing on-site events. Excellent customer service skills Software/Systems experience in Salesforce, Workfront a plus Working knowledge of Microsoft Office Suite and Internet applications Strong drive for personal growth and commitment to succeed Demonstrated proficiency in accuracy and ability to prioritize Ability to effectively present information and respond to questions from clients, customers and the general public. Ability to calculate figures and amounts, such as, discounts, interest, commissions, proportions, percentages, etc. Excellent verbal communication skills required" We'll make each a list item. Now Benefits list as