Sr. Client Manager, Project Team

How You'll Make An Impact

You’ll be the strategic relationship manager and client liaison, leading increasingly complex self-funded accounts. You’ll work closely with clients to understand their day-to-day needs and provide tailored solutions while managing their annual strategies.

• Share market expertise and keep clients informed about compliance-related issues.
• Champion Gallagher’s resources and tools to maximize efficiency in managing client deliverables.
• Support the employee benefits Client Service Cycle to ensure a seamless renewal process, aiming for a 95% retention rate.
• Guide, develop, and mentor new hires and team members, fostering a collaborative and learning-focused environment.
• Align with the account management team to ensure compliance with local and corporate standards.

About You

• 5+ years of experience in client service and/or claims management
• The ability to build strong professional relationships and communicate complex issues in simple terms
• A proactive approach to influencing events and achieving team goals
• Adaptability to balance multiple priorities in a dynamic environment
• A passion for learning and improving efficiency through Gallagher’s tools and systems
• A commitment to ethical behavior and going the extra mile for clients and colleagues
• A Life & Health license and the willingness to travel approximately 25% of the time

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

Company Culture

We are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

About Gallagher

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)