Sr Claims Specialist

About the role

At Old Republic Risk Management (ORRM), insurance is more than managing risk—it’s about creating smarter solutions for complex challenges. Since 1985, we’ve been a pioneer in the alternative risk market, delivering innovative primary casualty insurance products and unparalleled flexibility to corporate and group insureds. As a Sr Claims Specialist, you’ll join a team that values expertise, collaboration, innovation, and a commitment to delivering thoughtful solutions for our clients. This Sr Claims Specialist opportunity is based at our Home Office in Brookfield, WI, with hybrid flexibility available two days per week once fully trained. If you’re an experienced claims professional ready to make an impact, the Sr Claims Specialist role offers an opportunity to put your expertise to work in a dynamic environment.

Responsibilities

• Ensure appropriate claim reporting instructions are issued to insureds and TPAs on assigned accounts and updated as needed, while monitoring compliance.
• Complete annual claim audits and perform collateral claim reviews, following up with insureds and/or TPAs on issues requiring corrective action or attention.
• Actively manage TPAs in the handling of excess claims and ensure appropriate reinsurance reporting and adherence to ORRM internal reporting guidelines.
• Identify and address insurance coverage issues arising from claims.
• Communicate with internal clients, including Account Executives and Account Managers, regarding claim-related issues and trends as part of the renewal process.
• Assist with the solicitation of new clients and support business development efforts.
• Assist in training and supporting new and existing Claim Specialists.
• The Sr Claims Specialist serves as an important resource for internal teams and external partners, bringing sound judgment, technical knowledge, and a collaborative approach to every challenge.

Requirements

The ideal Sr Claims Specialist candidate brings a Bachelor’s degree in a related field or an equivalent combination of education and experience, along with at least five years of related experience in commercial casualty claim adjusting. Experience managing complex claims, working with TPAs, reviewing claims, and navigating coverage issues will help you succeed as a Sr Claims Specialist at ORRM. We’re looking for a Sr Claims Specialist who combines technical claims expertise with strong communication, organization, problem-solving, and relationship-building skills.

Benefits

• Competitive compensation package and benefits designed to support your financial security, health, flexibility, and overall well-being.
• 401(k) Savings & Profit-Sharing Plan with company match
• Roth investment options and 529 Education Savings Plan
• Health, dental, vision, FSA, and HSA options
• Life, long-term disability, accident, and critical illness insurance
• Pet insurance and Employee Referral Bonus Program
• Generous PTO and paid holidays
• Volunteer opportunities plus company-sponsored events and outings

Pay

Salary range of $85,000–$100,000 annually, with actual compensation based on qualifications, experience, internal equity, and organizational compensation practices.

Schedule

Hybrid work opportunities after fully trained; 37.5-hour standard work week.