Sr Claims Business Analyst - General Motors Insurance

Responsibilities

• Assist in benefit analysis and defining ROI.
• Define business objectives and goals.
• Identify and document stakeholders and organization impacts.
• Perform gap analysis to determine potential solutions.
• Aid in gathering business needs.
• Aid in facilitation of gathering requirements.
• Provide input to partners assisting with solution design.
• Identify and manage existing and emerging risks that stem from business activities and the job role.
• Create and edit claims workflows and processes.

Qualifications

• Knowledge and understanding of the auto and casualty claims process preferred.
• Professional business analyst experience, including; planning, eliciting, analyzing, validating, documenting and communicating requirements.
• Experience working in an agile environment.
• P&C industry experience a plus.
• 2+ years working in an agile environment preferred.
• 4+ years professional business analytics experience required.
• Bachelor’s Degree in related field required.
• IIBA certification preferred.

Additional Knowledge And Skills

• Working effectively within an AI enabled environment.
• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work.
• Experience integrating AI into workflows to improve efficiency or insights.
• Familiarity with AI assisted research, summarization, and content generation.
• Understanding of responsible AI use, including ethics and data protection.

What We Offer

• Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Culture

• Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging.

Compensation

• The base range for this role is: $96, 000 - $177,500.
• This role is eligible to participate in a performance-based incentive plan.
• Full time employees are eligible to participate in health benefits on day one of employment.