Sr Certified Medical Assistant - Float - East Houston

Benefits Paid Time Off & Paid Company HolidaysMedical, Dental, Vision & Life InsuranceFlexible Spending Account (FSA)403(b) Retirement Plan with Company MatchShort-Term & Long-Term Disability$0 Copay for Legacy Provider visits$0 Copay for prescriptions filled at Legacy PharmaciesTravel Insurance & Pet InsuranceSubsidized Gym MembershipAnd much more! Apply today in less than 3 minutes using your phone, tablet, or computer! Location: Various Legacy Clinics Sr Certified Medical Assistant - Float - East Houston (Job Overview) Schedule: Monday-Friday (8AM-5PM) Bring your clinical experience, compassion, and passion for team development to a role where your guidance helps strengthen community healthcare. As a Senior Certified Medical Assistant, you will support medical assistants across service lines through education, observation, coaching, mentoring, and data collection that advance clinical quality and desired outcomes. You will partner closely with clinical leadership, management, patients, and families to help create a safe, efficient, effective, culturally sensitive, and language-appropriate primary care medical home experience. Your leadership will help build team confidence, encourage consistent workflows, and support care that recognizes the needs of the whole person. Why this role matters Support the education, competency, and professional development of medical assistant team membersHelp identify and address clinical safety, quality, documentation, and training opportunitiesCollaborate with multidisciplinary colleagues to improve timely access, continuity of care, and whole-person healthBalance leadership responsibilities with hands-on Medical Assistant work by performing Medical Assistant tasks two shifts every pay periodGrow through coaching, collaboration, RNM training, and participation in ongoing clinical educationJoin a mission-driven team where your passion for patient care and team development can make a lasting impact Your Team Experience You will work alongside clinical leadership and management to promote shared goals, effective working relationships, and reliable care practices. Through mentorship and day-to-day collaboration, you will help colleagues feel supported while contributing to a welcoming environment for every patient and family. Make a difference in community healthcare through clinical quality and team supportContribute to a collaborative, multidisciplinary care environmentHelp advance safe, consistent, and meaningful patient experiencesDevelop your leadership skills through coaching, training, and ongoing professional growth Key Responsibilities Train new and existing medical assistant team members to ensure competenciesProvide guidance to preceptors and provide ongoing coaching and mentoring to medical assistantsAssist RNM in the assessment, planning, and implementation of comprehensive clinical training programs to meet the orientation and ongoing competency and professional development needs of the medical assistant staff across all service linesAssist RNM in implementation of education and workflow changes/updates for the medical assistant teamIdentify, collect, and report clinical safety, quality, and training deficiencies that affect staff’s ability to fulfill their job responsibilitiesRegularly collaborate with management to report identified findingsPerform routine chart audits to validate appropriate documentation/practice of the medical assistantsSuccessfully complete Regional Nurse Manager (RNM) training and attend meetings as assignedPerform tasks of a Medical Assistant two shifts every pay periodParticipate in monthly reconciliation of inventory of supplies, medications, and vaccinesAttend all required training programsCheck on the patient’s environment and equipment to ensure safetyReport safety concerns promptly to appropriate personnelMay serve as the Vaccines for Children program coordinatorPromote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectivesPromote shared vision and goals through demonstration of effective and efficient working relationships and dutiesMaintain work area and equipment in accordance with Legacy and government standardsFollow Legacy’s exposure control plans/blood-borne and airborne pathogensFollow the standard operating procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test resultsAdhere to Legacy’s quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performedWork within the context of a primary care medical home, applying a team-based approach to care while working in partnership with patients/families to promote timely access to care, understanding of patient care that is culturally sensitive and language appropriate, continuity of care, and the improvement of the whole-person through the teaching of appropriate self-management skillsPerform other duties as assigned Minimum Qualifications High school diploma or equivalent requiredRegistered or Certified as a Medical Assistant required from an accredited school Required Years Of Experience Two (2) years clinical experience is requiredPrevious experience working in electronic medical records is required Desirable Education And/or Experience Minimum of one year experience as LCH Medical AssistantPrior experience as medical assistant or similar capacity such as patient care technician or certified nursing assistant, preferred Required Knowledge, Skills, And/or Abilities Excellent communication skills and customer service skillsKnowledge of techniques, procedures, and correct use of protective barrier equipment (Universal Precautions)Ability to work with clinical staff, work well under pressure, prioritize tasks, and multitask within a multidisciplinary teamCommitment to the concepts of preventive health care programs and team approach to health care deliveryStrong typing and computer skills, including understanding of Microsoft Office applicationsDemonstrates proficiency in all medical assistant duties and responsibilitiesThis job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management Desirable Knowledge, Skills, And/or Abilities Bilingual / Spanish fluencyBasic front desk, clerical, or support specialist skills/experience helpfulPhlebotomy skills preferred About Legacy Community Health The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission — driving healthy change in our communities — guides everything we do, and it starts with our people. Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork. Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement. Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.