Sr. CAT Compact Technician

About the role

The Senior Cat Compact Technician performs maintenance and repairs complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment.

The incumbent in this position is expected to model the following practices on a daily basis: demonstrate alignment with the company's mission and core business values, collaborate with key internal/external resources, participate in ongoing self-development.

Responsibilities

• Troubleshoots and diagnoses equipment malfunctions and failures with compact equipment
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains Cat Compact equipment and components
• Maintains good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Maintains company equipment – keeps in good, clean, and orderly condition
• Adapts schedule to accommodate workload fluctuations and meet customer demands
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Requires regular and punctual employee attendance
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Requirements

• High school/equivalent diploma or trade school diploma preferred
• Three years of work-related skill, knowledge, or experience required; Five or more preferred
• Valid driver’s license

Skills

• Knowledge of dirt engaging equipment, aerial, and lifting equipment
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions
• Ability to operate hand tools, power tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read and understand information and ideas presented in writing
• The ability to listen to and understand information and ideas presented through spoken words and sentences
• The ability to diagnose and repair A/C systems and components
• The ability to diagnose and repair common problems with diesel and gasoline engines
• The ability to diagnose and repair electrical and hydraulic systems using schematics and troubleshooting tools
• The ability to remove, install and adjust CAT Compact heavy equipment machine components to include engines, pumps, hyd. motors, controllers, valves, track assemblies etc.
• Knowledge of flashing and updating ECM software and configurations

Work Environment

Regularly works indoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity

Noise level may be loud at times

Exposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipment

Significant time spent in confined spaces and high places

Physical Requirements

Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue

Frequently moves materials or equipment weighing up to 50 pounds

Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina

Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladders

Be able to safely maneuver and work underneath equipment

Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work