Sr Business Partner - Sales Learning

About the role

The Senior Business Partner - Sales Learning for Fire domain leads the delivery, design and execution of successful training solutions that are aligned with the specific needs of the JCI's newly hired and tenured sales team members. This role involves consulting with key stakeholders, assessing business requirements, designing training programs, and managing end-to-end solutions.

Responsibilities

• Builds strong relationships with key stakeholders within each of the stakeholder departments, including Management and Subject Matter Experts (SMEs).
• Identify, assess, and analyze business requirements and training gaps to design effective learning solutions.
• Build and monitor training roadmap for specific roles with area of focus.
• Design training programs for new hire and tenured employees within roles, leveraging content with the peer Sales, Sales Trainers, along with partnering with the global team members.
• Apply the JCI learning design approach to provide blended learning solutions for the learners that can be easily updated and repurposed to stay current with product, sales tools and process changes.
• Program manage the training programs end-to-end while interfacing with internal and external partners to achieve program objectives.
• Deliver learning sessions, which may include live classroom sessions and web-based learning sessions (synchronous or asynchronous).
• Facilitate learning of materials, processes, systems that have advanced level content and/or facilitate learning in multiple areas of expertise.
• Develops subject matter expertise in new sales methodologies, technology, products, or processes and be the subject matter expert in the development of learning materials for these new areas using the Learning & Development Process.
• Evaluate existing programs for effectiveness, and redesign solutions when necessary; leverage a variety of measurement and evaluation techniques to obtain and use data to drive your learning curriculum impact.
• Measure results of sales training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting.
• Reports results of measurements and evaluations to appropriate Program Leaders, Learning and Development Managers.
• Develops and presents recommendations for continuous improvements to sales and business training.
• Evaluates the on-the-job effectiveness of former class participants as appropriate.
• Provides constructive feedback to learners on their understanding of new materials and their performance in the classroom.
• Turn in and maintain records, prepare reports and correspondence as required.
• Continuously updates and improves delivery and coaching skills including the use of new technologies for sharing knowledge and building skills.
• Holds learner interviews, focus groups, needs analyses and develop personas to identify and address learning needs.

Requirements

• Educated – Holds a Bachelor’s Degree in Business, Instructional Design, Education, Adult Learning, Engineering, or related learning or technical discipline. A Master’s degree in related field is preferred.
• Experience: 5-7 years in Sales Training, Leadership Training, Sales Engineering and/or Sales Enablement role. Previous Sales and Operations training experience preferred.
• Experience working with general and electrical contractors.
• 4+ years in Training Development and Delivery.
• Fire Domain Experience: Direct experience in Fire Installation sales, fire alarm/suppression system sales, or construction sales is required. Candidates must demonstrate a working knowledge of fire protection project lifecycles, including design, bid, and installation phases.
• Construction Sales Acumen: Proven experience selling into or managing relationships within the construction sales environment - including work with general contractors, mechanical contractors, or electrical contractors on fire and life safety projects - is required.
• Innovative – Thinks outside the box, is creative and forward thinking; constantly looking forward at new technologies or ideas.
• Flexible – Very comfortable with grey areas; can adapt and change to meet business needs.
• Detailed – Realizes the importance of details in leading to impactful outcomes.
• Collaborative – Builds true partnerships with other learning designers, program managers, and business partners.
• Ambitious – Willing to assume authority, take risks, and set clear goals for career development.
• Professional – Has personal ethics, does quality work and has a positive attitude.
• Articulate – Your writing and communication skills must be strong.
• Technical Knowledge: JCI’s portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Knowledge of Fire domain’s products, equipment and related technologies, products and market will be prioritized.

Qualifications

• Ability to travel up to 50% HIRING SALARY RANGE: $100,000 - $130,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.)

Benefits

• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Skills

• Consultative skills
• Strong business acumen
• Sales experience
• Project management skills
• Facilitation experience with developing blended learning solutions
• The ability to operate in a fast-paced environment

Benefits

• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy