Sr. Business Manager - Global Payment Network

About the role

The Global Payment Network is a unique network built for global connectivity and partnership. Its foundation rests on three powerful payments leaders and distinct network brands that have operated together for almost two decades: Discover Network provides global acceptance to cardholders of participating issuers worldwide; Diners Club International is a premium issuing brand with 40+ issuers in 35+ countries, offering global acceptance; Pulse is a leading U.S. debit network known for real-time debit strength and an extensive global ATM network. Analytics teams power the Global Network by transforming complex payment activity into actionable insights, monitoring billions of transactions, supporting fraud prevention, merchant strategy, and partner performance to keep the network smarter, faster, and more secure. As a Senior Manager, Business Analysis at Capital One, you will apply strategic and analytical skills to major company challenges, lead and collaborate with world‑class professionals to develop and test strategies that impact the bottom line, and work in a collaborative environment that values insight, encourages new responsibility, promotes continuous learning, and rewards innovation. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Responsibilities

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior.
• Have an ownership mindset, and potentially P&L accountability for a business segment; strategic planning with a 1‑6 month horizon.
• May manage and develop a team of analysts; coach and mentor associates throughout the organization to develop and retain talent at Capital One.
• Develop and implement new product and pricing strategies for various lending products; lead product‑level modeling/analytics.
• Lead direct‑to‑consumer marketing efforts for select products and strategic intent for products distributed through various channels; build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go‑to‑market strategies.
• Drive step‑change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
• Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements, and execute against the product strategy; oversee multiple projects and programs concurrently.
• Work closely with colleagues across Capital One including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.

Requirements

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Skills

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management

Pay

The minimum and maximum full‑time annual salaries for this role are:

• Chicago, IL: $182,500 – $208,300 for Sr. Business Manager
• McLean, VA: $200,700 – $229,100 for Sr. Business Manager
• New York, NY: $219,000 – $249,900 for Sr. Business Manager
• Riverwoods, IL: $182,500 – $208,300 for Sr. Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the candidate’s offer letter. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.