Sr. Business Data Analyst / Data Engineer
About the role
We are a leading media and entertainment organization serving millions of customers through television and streaming products. Behind those experiences is a complex data ecosystem spanning customer behavior, subscription services, billing, financial transactions, offers, and operational systems. Our Data & Analytics organization partners closely with business teams to turn that information into better customer experiences and smarter business decisions. This particular initiative supports Customer Retention Strategy, using data to develop richer customer profiles, better understand customer behavior, and ultimately inform the offers and experiences designed to retain customers.
We are seeking a senior, hands-on Technical Business & Data Analyst to help solve complex customer and retention problems by connecting business requirements, business processes, and data. This is a senior Individual Contributor role that sits approximately 60% within Business/Data Analysis and 40% within Data Engineering. The emphasis, however, is not simply on executing against predefined requirements. This individual will work directly with business stakeholders to understand the problem they are trying to solve, uncover and refine requirements, investigate the underlying data, understand business logic and end-to-end workflows, and determine what the data is actually telling us before recommending a solution. The ideal candidate is an exceptional SQL practitioner with strong business acumen and intellectual curiosity. We want someone who asks why, not simply what—someone who can identify missing requirements, challenge assumptions with data, connect information across systems and processes, and recognize downstream implications that may not be obvious in the initial request. While this person needs enough engineering capability to work within a modern data environment, we would prioritize an exceptional Business/Data Analyst with advanced SQL and foundational Python over a highly technical