Sr. Business Application Admin - NetSuite

Primary Job Responsibilities

• Lead the evaluation, design, and implementation of AI/ML solutions, integrating models (e.g., LLMs, predictive analytics) into enterprise applications to improve efficiency and decision-making
• Design, develop, support and maintain integrations using Boomi and Celigo, enabling seamless data synchronization between NetSuite and external systems
• Provide technical guidance and administration of Netsuite ERP
• Work with 3rd party Oracle Netsuite Vendors and integrators
• Understand Java script and usage of Netsuite APIs
• Provide technical support and administration of Zendesk
• Script for data inputs and outputs assisting in custom fields and changes
• Connect and support integrations, 3rd party modules, and add-ons to Atlassian, Netsuite, Zendesk
• Coordinate technical and project efforts among vendors and integrators
• Provide strong customer service communication to internal stakeholders
• Assess and implement searches, reports, dashboards, and process monitoring
• Support users and maintain proper system access; support end user technical requests
• Maintain and date system documentation

Basic Requirements

• BS/BA Degree or equivalent experience
• 5+ years of ERP/CRM administration experience
• 2+ years with NetSuite and implementing API integrations

Preferred Skills and Experience

• Familiarity with ITSM tools like Zendesk, ServiceNow, or Jira
• Experience with creating and maintaining documentation in Confluence
• Proficiency in REST API scripting, with knowledge of Boomi and Celigo integrations
• NetSuite SuiteFoundation Certification
• Experience with Salesforce

Desired

• Experience with creating and maintaining documentation in Confluence
• Proficiency in REST API scripting, with knowledge of Boomi and Celigo integrations
• NetSuite SuiteFoundation Certification
• Experience with Salesforce

This is a full-time salaried position.

The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.

FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

We are currently seeking an experienced Sr. Business Applications Admin – NetSuite to maintain and improve our system landscape.