Sr Business Analyst

About the role

Under general direction of the IT Program Manager, the Senior IT Business Analyst functions as a liaison between the Business Leadership Team and other key stakeholders. Working in conjunction with an IT Project Manager, this role plans, directs, and coordinates activities of designated projects to ensure goals and objectives are accomplished within prescribed time frames, funding parameters, and according to standard operating policies and procedures (SOPs). The Senior IT Business Analyst is the direct interface between the business, development staff, support staff, and project management, and is responsible for business process definition.

Responsibilities

• Develops project planning documentation, process flows, project scheduling, and identification of risks, contingency plans, and allotment of resources for each phase of the project; arranges for recruitment or assignment of project personnel
• Consults with management to review project proposals, determine time frame, funding limitations, procedures for accomplishing the project, staffing requirements, and allotment of available resources to various phases of the project
• Responsible for handling / overseeing more than one project at a time depending on scope of work of each project
• Coordinates with other departments and prepares scope of work (needs analysis) based on solution needed by customer
• Formulates and defines technical scope and objectives of project for project personnel
• Identifies and schedules project deliverables, milestones, and required tasks
• Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget
• Functions as a change agent to advance the use of technology solutions throughout the business organizations, utilizing formal project management techniques as identified in the Project Management standard operating processes
• Establishes standards and procedures for project reporting and documentation
• Reviews status reports prepared by project personnel and modifies schedules and plans as required
• Supports Project Manager (PM) or Senior PM with project status reports and keeps management, customers, and others informed of project status and related issues
• Confers with project personnel to provide technical advice and resolve problems
• Provides function-specific user training across all disciplines within the IT environment
• Communicates directly with all levels of management, as required
• Understands the process for contracts and procurements
• Participates in the maintenance and continuous improvement of PMO related standard operating procedures/processes

Qualifications

• Bachelor's degree
• 8–10 years' experience
• Professional Business Analyst (PBA) or Professional Project Management Professional (PMP) certification required
• Lean Six Sigma preferred

Pay

Retention Bonus: $1500