Jobs · New Jersey

Sr Business Analyst

NextGen | GTA: A Kelly Telecom Company · Mahwah, NJ · 2 wk ago
HybridContract
Join a team looking for a Senior Business Analyst who can bring stakeholders together, clarify business and technical information, and move discussions toward practical outcomes. The role combines Agile story management, AI-enabled process improvement, and work connected to fraud applications and logistics workflows. This role is a strong fit for an adaptable communicator who can get up to speed quickly, guide conversations with diverse teams, and turn ideas into clear user stories. You’ll have opportunities to use AI in your day-to-day work and partner with others to identify where it can make processes more efficient. What You Will Be Doing Facilitate discussions with stakeholders across business and technical teams. Guide conversations toward decisions, clear requirements, and actionable outcomes. Capture and manage user stories using Avio or ADIO. Learn new business processes and technical concepts quickly to support analysis. Use AI tools in daily work and collaborate with teams to identify practical efficiencies. Support fraud-related applications and logistics workflows, as needed. Required Skills & Experience Experience working in Agile environments. Excellent communication and articulation skills, including the ability to facilitate discussions with diverse stakeholders. Ability to guide conversations toward clear outcomes and communicate information quickly and effectively. Fast learner who can ramp up on new business and technical subject matter. Hands-on experience using Avio or ADIO to capture and manage user stories; tool familiarity is sufficient, and deep configuration experience is not required. Active use of AI tools in day-to-day work, with an ability to collaborate on identifying useful AI-driven efficiencies. Desired Skills & Experience Experience supporting fraud-related applications, highly preferred. Exposure to logistics workflows, such as packing, shipment tracking, or related operations. Experience identifying opportunities to improve business processes through AI tools. Posted By: Tyler Weston

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