SR BUS OPS COORD/23/BUS162

Location: Fully Remote

Type of Employment: Contract

About the role

We are seeking highly organized and customer-focused Senior Customer Operations Coordinators to join a fast-paced operations team. This role is ideal for professionals who thrive in a dynamic environment, excel at problem-solving, and are passionate about delivering exceptional customer experiences.

Responsibilities

• Serve as a primary point of contact for customer operations support
• Coordinate and manage customer requests, ensuring timely resolution
• Collaborate with internal teams to streamline processes and improve service delivery
• Maintain accurate records and track operational metrics
• Identify opportunities to enhance efficiency and customer satisfaction

Qualifications

• Previous experience in customer operations, customer service, or a related field
• Strong communication and organizational skills
• Ability to multitask and prioritize in a high-volume environment
• Proficiency with standard office and CRM systems
• Detail-oriented with a proactive approach to problem-solving

Benefits

• Medical insurance
• Dental insurance
• Vision insurance

Pay

$14.00 per hour

Schedule

40 hours weekly