Sr. BSA - Technical Writing

Key Responsibilities

• Develop and document Standard Operating Procedures (SOPs) for traders and front-office stakeholders.
• Analyze and document all customizations and configurations of the oneZero platform to support future auditing requirements.
• Examine the implementation of oneZero solutions and understand how business partners configure the platform to create clear documentation.
• Affiliate with end-to-end platform testing, support defect management and tracking, and coordinate with the testing coordinator across multiple teams.
• Design and document trade execution, pricing, and risk management workflows.
• Collaborate with development teams and external liquidity providers to test and integrate bridge and gateway technologies.
• Investigate and resolve production issues, ensuring timely communication.
• Conduct system validation and coordinate User Acceptance Testing (UAT).

Required Qualifications

• Experience: 2-5+ years of experience in the FX or CFD domain.
• Core skills aligned to a Business Analyst, including a background in validation versus requirements, E2E testing, and user adoption.
• Hands-on experience with institutional and retail trading platforms such as MT5, FX Cubic, oneZero, or other connectivity bridges.
• Understanding of database management (SQL), FIX protocols, and RESTful APIs.
• Proficiency with Teams and SharePoint.
• Ability to translate complex trading needs into clear, structured user stories and technical documentation.

Preferred Qualifications

• A foundational understanding of FX products including SPOT, SWAP, and Forwards.
• Knowledge of Trade Booking and equity pricing.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans.
• ESPP (employee stock purchase program) and a 401K program.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, certification prep, and a library of technical and leadership courses/books/seminars.
• Certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for our Consultants that can address questions around benefits and other resources.
• Certified Career Coach.

About the Company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Company Commitment

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.