Sr. BESS Operations Engineer

Responsibilities

• Perform daily fleet health checks, tariff updates, and dispatch optimization validation.
• Diagnose and resolve performance gaps, including issues related to forecasting, tariff configuration, and control logic.
• Lead capacity testing, M&V, and program compliance reporting (e.g., SGIP, SMART).
• Conduct root-cause analysis for hardware and software issues across the BESS stack, including PCS, BMS, DC-DC converters, transformers, and controls.
• Troubleshoot communications and telemetry issues across Modbus, DNP3, edge gateways, and cloud ingestion pipelines.
• Validate system behavior post-maintenance and during commissioning burn-in periods.
• Cook up with OEMs and vendors to escalate, track, and resolve high-impact issues with clear accountability and timely remediation.
• Monitor and maintain technical performance across a portfolio of grid-connected BESS sites participating in programs such as VDER, SGIP, SMART, CT ESS, and DSGS.
• Analyze and improve dispatch strategies, tariff logic, and forecasting performance across the fleet.
• Support rollout of new EMS features, firmware updates, and platform releases, including regression validation and post-deployment monitoring.
• Partner with controls and software engineering teams to refine the site-level control hierarchy for reliability and performance at scale.
• Cross-functional Collaboration:
• Collaborate closely with Product, Software Engineering, and Field Service teams to ensure operational requirements are reflected in product roadmaps.
• Provide clear technical insights and performance narratives to internal stakeholders, customers, and external partners.
• Train and enable internal teams to expand self-service troubleshooting and operational capabilities.

Qualifications

• Bachelor's or Master's degree in Electrical Engineering, Systems Engineering, Renewable Energy, or a related technical discipline.
• 5+ years of relevant experience in BESS, renewable energy, or grid operations.
• Strong technical foundation in the energy industry, particularly across solar, microgrid, and energy storage sectors.
• Hands-on familiarity with industrial communication protocols (Modbus, CANbus, DNP3, TCP/IP).
• Foundational IT and networking skills, including Linux CLI and SSH.
• Demonstrated ability to apply AI tools and modern automation frameworks (e.g., LLMs, ML-based anomaly detection, agentic workflows) to design and deploy scalable, production-grade solutions that reduce manual effort and enhance fleet-level visibility.
• Excellent verbal and written communication skills, with the ability to translate complex technical issues for diverse audiences.
• Proven ability to collaborate effectively across functional teams in a fast-paced environment, building strong working relationships across stakeholders.
• Familiarity with configuration management tools (e.g., Ansible) and Linux package managers.