Sr. Asst. Store Mgr. FT- Gainesville South

About the role

The Senior Store Manager (SSM) oversees a retail store and manages up to two additional stores within a geographic area. Key responsibilities include leading the team, developing staff, and ensuring compliance with Goodwill's policies and procedures.

Responsibilities

• Provides quality leadership for internal and external customers.
• Develops and trains store management teams.
• Hires, trains, develops, coaches, appraises performance, rewards, and disciplines employees.
• Maintains safe working conditions and work practices.
• Ensures store standards are met in customer service, merchandise presentation, production, housekeeping, and cash handling.
• Monitors store sales and ensures revenue goals are achieved.
• Maintains store budgets and monitors quality standards.
• Trains and evaluates store employees.
• Manages store operations and hires, trains, and evaluates store managers.
• Administers budget for home store and assigned stores.
• Reports safety concerns and monitors payroll expenses.
• Ensures accurate employee time reporting.
• Develops open communication channels.

Requirements

• Five years of retail experience with at least two years of managerial experience.
• Valid Driver's License and state auto insurance.
• Working knowledge of Microsoft Office Applications, especially Excel.
• Proven leadership skills, including business acumen, supervision, creativity, adaptability, interviewing & selection, observation, organization, planning, performance management, data analysis, and reporting.
• Effective communication (verbal and written).
• Strong interpersonal and team leadership skills.
• Ability to learn, retain, and apply production and procedures information.
• Able to perform basic computer skills, including strong working knowledge of Excel.
• Able to do basic math calculations.
• Able to lift up to 10 pounds and occasionally lift up to 50 pounds.
• Able to be on call on a rotating basis during weekends and holidays.

Qualifications

• High School or GED required.
• Bachelor's Degree or Advanced Education in retail management or similar concentration preferred.