SR. ASSOCIATE, QUALITY OPERATIONS

Target pay range: $19–28/hr depending on experience.

About the role

This contract role supports Research and Development (R&D) quality efforts, including inspection readiness, process improvement, training, and other assigned duties. The position works closely with Quality Operations and internal R&D teams across departments such as Clinical Development, Clinical Operations, Biometrics, Regulatory Affairs, Drug Safety and Pharmacovigilance, Translational Sciences, Program Management, and Medical Affairs.

This position follows a hybrid work model and requires a minimum of 60% on-site attendance in the Princeton, New Jersey office.

Responsibilities

• Support Quality operations activities to ensure continuous audit and inspection readiness.
• Assist with inspection preparation activities, including tracking and closure of inspection readiness actions across multiple parallel workstreams, preparation of meeting minutes, scheduling of meetings, and coordinating trainings.
• Coordinate cross-functional input to support timely and effective resolution of mock inspection Corrective and Preventive Actions (CAPA) and commitments.
• Support regulatory inspections by serving as a scribe and processing inspection requests as assigned.
• Assist with post-inspection activities, including implementation of lessons learned and follow-up actions.
• Support development of dashboards, metrics, and visualizations (e.g., Smartsheet, Power BI) to monitor functional performance against assigned Inspection Readiness (IR) activities.
• Support coordination of and/or participate in process improvement initiatives.
• Prepare and maintain meeting materials, project trackers, and metrics reports to support project execution, status reporting, and stakeholder communication.
• Assist with process mapping and workflow documentation as needed.
• Support biennial R&D curriculum reviews to ensure training assignments and content remain relevant and compliant with applicable regulatory and quality requirements.
• Help organize and prepare for quality-related training workshops.
• Support identification and/or development of quality eLearning and other training offerings.
• Track new and revised controlled documents, including follow-up with curriculum owners on training changes and processing of Adobe Forms.
• Prepare materials and facilitate QRC department meetings as assigned.
• Support the Quality Risk Management group in developing, tracking, and maintaining study quality, compliance, and training metrics, as needed.
• Other duties as assigned or required.

Requirements

• Bachelor’s degree in Science or a related field with a minimum of 2 years of relevant experience within the pharmaceutical or biotech industry, including experience in Quality, Clinical Operations, Project Management, and/or other R&D functions. An equivalent combination of relevant education and experience may be considered.
• Working knowledge of clinical trials, GxP principles, and Quality Management Systems.
• Proficient computer skills, including Microsoft Word, PowerPoint, Excel, and related business applications.
• Experience with Veeva Systems, Power BI, and Smartsheet software is preferred.

Skills

• Detail-oriented with strong organizational, project management, and communication skills.
• Ability to manage multiple projects, workstreams, and activities while adapting to changing priorities.
• Strong interpersonal skills with the ability to work effectively both independently and in cross-functional teams.
• Demonstrated analytical skills with the ability to organize, evaluate, and interpret data, metrics, and trends.