Sr. Associate, Claims

About the role

This position supports the Insurance & Alternative Solutions (IAS) department in the management of third-party general liability claims across North America. In addition to claims handling, the Claims Specialist plays a key role in investigating incidents, evaluating liability, managing reserve strategies, and ensuring consistent engagement with portfolio companies, insurers, and claim handlers (including claim handlers, carriers, and panel counsel). The role demands strong judgment, coordination with internal Legal and Risk teams, and the ability to navigate diverse exposures ranging from slip-and-fall events to contractor liability and reputational risks. This position is based out of Revantage’s office in Dallas, TX or Chicago, IL.

How you add value

• Own the outcome: Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You ensure accountability

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You bridge and lead communication

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You support governance and readiness

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You support service and resilience

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

Requirements

• Bachelor’s degree from an accredited college or university
• 7–10 years of general liability claim handling experience, with at least 3 years focused on commercial real estate exposures
• Strong knowledge of GL policy terms, additional insureds, indemnity agreements, and legal defense strategies
• High attention to detail, judgment, and ability to manage adversarial and sensitive conversations
• Strong collaboration skills across Legal, Risk, and Operations functions
• Experience with RMIS platforms (e.g., Origami Risk) and Microsoft Office tools

Preferred

• Prior experience working on the carrier or claim handler side, with insight into insurer operations and decision-making
• Experience coordinating with defense counsel, managing litigation budgets, and supporting discovery
• Familiarity with contract risk transfer, indemnity structures, and tenant/vendor insurance obligations
• Exposure to high-severity claims or reputational incidents across diverse property types

Pay

Base Compensation Range: $110,000.00 to $140,000.00 annually. This represents the presently-anticipated low and high end of the Company’s base compensation range for this position. Actual base compensation range may vary based on various factors, including but not limited to location and experience.

Total Direct Compensation: This job is also eligible for discretionary bonus and incentive compensation on an annual basis.

Benefits

• Health insurance coverage
• Retirement savings plan
• Paid holidays and paid time off (PTO)

Perks

• Competitive salary, overall compensation, and 401(k)
• Hybrid Work Policy
• Productivity Hours – weekly meeting-free work time
• Summer Fridays
• Work From Anywhere Month
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits