Sr. Applications & Packaging Integration Engineer

Responsibilities

• Maintain responsibility for coordinating deployments, support, software upgrades, and integrations of new products into a customer environment.
• Perform hands-on engineering work as well as provide coordination and leadership of engineering resources from other engineering.
• Become familiarized with the customer's technical environment and act as a point of contact between the agency and technical resources internal to the program.
• Maintain access to customer sites and learn new solutions as they enter the customer.
• Apply thought leadership in a highly collaborative and innovative work environment to solve complex technical and non-technical challenges.

Qualifications

• Bachelor's degree in Computer Science, Math, or technical equivalent with 5 years of relevant experience or a total of 13 years of experience in lieu of education.
• 5+ years of experience with performing systems administration in Microsoft Windows environments, including performing installation and configuration of application packages, monitoring system performance and availability, performing upgrades, and troubleshooting.
• Experience troubleshooting Windows operating systems (OS), specifically Windows 10 and Windows 11.
• Experience in documentation of application installation and OS configuration items.
• Experience with a variety of software packaging programs, tools, and languages.
• Experience developing and testing GPOs, Baseline Desktop OS Images and application packages.
• Experience building baselines leveraging Microsoft OSD task sequences, documenting the design and implementation of package builds, and baseline images.
• Experience analyzing and detecting problems with an application deployed against an existing baseline image and provide rapid response to mitigate critical issues and provide recommendations to prevent issues in the future with little to no supervision.
• Experience with assessing and testing hardware, baseline and application packages, bug fixes, as well as preparing baselines for field testing in a remote or in-person capacity.
• Experience field testing application packages, working with requestors to resolve any issues discovered during testing, implementation, and deployment.
• Extensive IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) and development software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs with a proven track record.
• Must be able to evaluate cost factors and risk.

Preferred Qualifications

• Experienced with the Veteran Affairs Networking SCCM.
• Knowledge of HCL BigFix fixlet’s UEFI Bios PXEBoot toolset.
• Imaging process.
• Imaging hardware set-up (power, racks, cabling, and server/network connections).
• Imaging packages for custom software load optimization.