Sr. Analyst, Retail Fulfillment & Distribution

About the role

At the heart of AG1 lies a commitment to our mission to empower people to take ownership of their health. Since 2010, we've dedicated ourselves to bringing Foundational Nutrition to people around the world. Our ethos is deeply rooted in science, with an unwavering dedication to continuous improvement. We leverage and contribute to the latest research to deliver a powerful, straightforward solution for optimal health to our customers. We harness the finest ingredients so that every scoop of AG1 gives you the nutrients you need with the simplicity you want in a daily routine.

Likewise, our organization puts the same energy into creating an environment that is a reflection of the cultural values that define who we are and how we work together. These seven values—One Spectacular Life, Customer Obsessed, Radical Ownership, High Performance, Courage, Amazing Humans and Continuous Pursuit of Excellence—are a representation of the high standards we set, and hold ourselves accountable to, when it comes to building our global team.

Responsibilities

• Manage B2B order processing, order flow, and fulfillment execution with AG1’s 3PL partners.
• Maintain operational visibility across order fulfillment, transportation, and retailer compliance metrics.
• Support inventory allocation decisions based on retailer demand, shipment timelines, and operational constraints.
• Troubleshoot and resolve fulfillment or shipment-related issues to minimize delays and disruptions.
• Partner cross-functionally with Supply Planning and Demand Planning teams to ensure inventory availability at the appropriate 3PL locations.
• Coordinate daily operational activities between AG1, retailers, 3PLs, and transportation partners.
• Utilize retailer portals to coordinate routing instructions and shipment execution based on retailer-specific requirements.
• Manage relationships with 3PL partners to ensure timely order processing, shipment preparation, and carrier pickups.
• Ensure all retailer operational requirements are met prior to shipment, including labeling, palletization, dunnage, routing compliance, and appointment scheduling.
• Support continuous improvement initiatives with 3PL partners to enhance operational efficiency and service levels.
• Partner with carriers to ensure shipments are delivered on time and at the most cost-effective rates.
• Monitor shipment tracking and proactively manage delivery exceptions, delays, or appointment issues.
• Support reporting related to on-time delivery, shipment exceptions, fulfillment accuracy, and transportation performance.

Requirements

• 3-5 years of experience in Retail Operations, Supply Chain Operations, Logistics, Transportation, or Fulfillment Operations.
• Experience supporting B2B or retail fulfillment operations within a CPG, wellness, supplement, or consumer goods environment preferred.
• Strong understanding of retailer compliance requirements including routing, labeling, palletization, and appointment scheduling.
• Experience coordinating LTL and FTL transportation operations.
• Experience working with 3PL partners, carriers, and retailer portals.
• Strong cross-functional communication and stakeholder management skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities and resolve operational issues in a fast-paced environment.
• Strong analytical, problem-solving, and execution capabilities.
• Experience with ERP, TMS, or retail operational systems preferred.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of retail supply chain best practices.
• Ability to work independently and as part of a team.

Benefits

Competitive compensation and performance-based incentive plans.

A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one.

A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.

A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.

A high-growth, dynamic environment with opportunities for your direct impact to be felt.

Paid holidays, company-wide reset and reflect days, and unlimited PTO (based on your country of residence).

In-person team meetups for optimal collaboration, team building and accelerating productivity.

A work environment and culture that is based on high performance, productivity and continuous improvement.

The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.

Access to AG1 products and branded swag.

Monthly telecom stipend to offset some of the costs of home internet/wifi for eligible team members.

All other benefits and insurances as required by law, based on your specific country of residence.

Pay

$70,000 - $90,000 base salary range, determined at the offer stage based on individual candidate’s skills and experience aligned with the needs of this role.

Schedule

Remote working environment (excluding Laboratory positions).